Describes the framework in which the research library at the University of Illinois at Chicago (UIC) reengineered its technical services operations. Focuses on the activities of the "Before Team" in evaluating, measuring, and redesigning the work processes that occur before the library receives an item. Discusses the results. (Author/AEF)

Examines how library managers can work with staff to make change initiatives more successful, based on cooperative planning experiences at Duke University Library. Focuses on (1) what the worker wants; (2) barriers to workers getting what they want; (3) technology's liberating influence; and (4) recommendations/predictions. (AEF)

Fontbonne College's academic dean and vice president for academic affairs appointed a task force in August 1997 to investigate, over the course of one year, ways in which the library's development could be centered in teaching and learning. More specifically, the task force was to determine how library and information services could be rooted in…

In April 1993, the Association of Research Libraries (ARL) conducted a survey of its members to update information gathered in 1991 about the existence of quality improvement programs and the use of quality improvement processes in research libraries. A total of 91 responses (76 percent) was received to the 13 questions of the survey. Fifteen (16…

University of Akron administrators recognized that the library was the primary information resource on campus and the Web was another form of information. Previously, responsibility for Web development and policy passed between various committees and subcommittees. This article describes the implementation of a university Webmaster within the…

This paper examines the role of innovation in library operations, with an aim to incorporate innovative procedures that achieve convenience in practice, and efficiency and effectiveness in a simultaneous economic reduction. The methodology outlined in this paper is that of Best Practices. The objective of this method is to examine an…

The University System of Georgia and the Online Computer Library Center (OCLC) built the innovative electronic library GALILEO (GeorgiA LIbrary LEarning Online system). This article describes the cooperation, leadership, and technology that made GALILEO possible; the proposal; planning and implementation; governance; current status; and future…

Explores the cases of two states, Louisiana and Ohio, which found budget problems to be the occasion for concerted statewide efforts to improve academic library services. Both states ultimately established statewide multipurpose resource-sharing academic library consortia, supported by electronic library networks, as the solutions to their very…

This book is a compilation of 14 articles that present a wide range of perspectives on providing access to vast networks of information resources and enabling students to learn in an information-rich environment. The articles, arranged in four parts--overview of important technologies comprising the virtual library, learning in the electronic…

In late 1990 the University of Detroit consolidated with Mercy College of Detroit to form a new university. The current grant was awarded to fund network membership costs for the DALNET Detroit area library consortium, OPAC (online public access catalog), circulation, and serials implementation at the university's new nontraditional adult student…

Outlines the various steps involved in the process of modernizing the information storage and retrieval systems within the library of the Northwest Frontier Province Agricultural University (NWFP AU) in Peshawar, Pakistan. Implementation of services for faculty, students, and provincial agricultural scientists is discussed, and staff training is…

In 1990, George Mason University (Virginia) proposed building a combined library/student center. Examines the processes, policies, and procedures used to develop a new library collection combining multiculturalism, diversity, and core texts. Discusses the collection development plan, strategies, and policy; faculty involvement; key series and sets…

Supervision of library digitization is the focus of this paper. First outlined are the definition, formalization, implementation, and completion phases of project management. Descriptions of management decisions involved in digitization projects follow on matters such as: collection analysis, resourcing, project personnel, production, access and…

This kit provides 24 essays on book repair: (1) "Conservation at the American Philosophical Society: An Institutional Profile in 1992" (H. Kyle); (2) "The Book Repair Program at Brigham Young University: An Institutional Profile" (R. Silverman); (3) "Book Repair and Conservation: Conservation Center for Art and Historic…

To meet budgetary constraints and the rising costs of serials, Eastern Washington University (EWU) has defined a core collection for undergraduate education by linking journal holdings to a specific set of indexes. Describes the EWU core collection, resource allocation to academic departments, and implementation of a document-delivery pilot…