The paper presents the approach to complex training of managers and faculty staff for system modernisation of Russian engineering education. As a methodological basis of design and implementation of the faculty development programme, the CDIO (Conceive-Design-Implement-Operate) Approach was chosen due to compliance of its concept to the purposes…

Looks at three issues related to management education and development in Great Britain: (1) where responsibility should be for initiating and coordinating action; (2) who should pay for postgraduate management education; and (3) how should the question of quality be addressed. (JOW)

Implementation is a more important management problem than design of marketing strategy. Business schools must rethink both content and teaching methods to address this issue. (SK)

Investors in People, a British Department of Employment initiative administered through local Training and Enterprise Councils, aims to improve the nation's economy by enhancing staff involvement and development. The initiative offers a strategy for improving workforce quality, empowering staff, improving morale, and enhancing teamwork. A major…

A discussion of the implementation of the Total Quality Management approach at Oregon State University over a number of years describes the planning process, steps and issues in implementation, specific results achieved, obstacles encountered, and lessons learned in the process. (MSE)

A project to promote role change for department heads in South African universities is discussed. Unique characteristics of universities in Southern Africa are also identified, including the fact that department heads have only limited decentralized authority over issues such as admission, personnel policy, and finances. Project goals were as…

This article reviews the basic principles of Total Quality Management (TQM) and how they can be applied to the administration of community colleges. TQM is a customer (student)-focused, continuous-improvement, quality-oriented way of thinking about all aspects of operating an organization that is shared and practiced by all employees (faculty and…

The National Policy Board for Educational Administration (NPBEA) recommends a nine-item agenda for reform of the preparation of educational administrators. The agenda addresses reform issues in the areas of people, programs, and assessment. In addition to describing the agenda, this document: (1) depicts the problems to which the agenda is…

This book explains how to implement a Total Quality Management (TQM) program within an organization focusing in particular on ways to sustain the effort. Part 1 of five offers an overview of the TQM approach and the rationale for adopting it. Topics of discussion include signs of the need for change, what TQM is and what it is not, the basics of…

The task of improving educational administrator preparation is one of epic proportions. The magnitude of the task is expressed using allusions to the epic style and the myth of Jason and the Golden Fleece. The paper presents a quick "environmental scan" to determine how visionary and revolutionary are some current ideas for improvements…

This case study describes why the University of Wolverhampton (England) decided to adopt the Total Quality Management approach to institutional administration, then to develop a quality assurance system to conform to an international quality standard. It chronicles two phases of program development/implementation and assesses successes and…

This study looked at how Total Quality Management (TQM) is being adopted in institutions of higher education. A questionnaire was developed seeking information on: (1) leadership of the TQM movement and timing of events; (2) the training, educating, and informing of employees; (3) specific areas using TQM and the specific statistical tools being…

This document contains the following papers: "University Continuing Educators: Entrepreneurs or Social Activists" (Phyllis Cunningham); "Ambivalent Activists, Uneasy Enterprisers--and the Search for Truth" (Milton Stern); "Our Role as Change Agents" (Timothy Pyrch, Albert A. Einsiedel); "Entrepreneurial…

Designed to serve both as an activity report on Office of Management Studies (OMS) progress during 1987 and a catalog of OMS services and products, this annual report focuses on the management of technology in a scholarly environment. Programs and services are reported in five sections: (1) Applied Research and Development (the Institute on…

This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…