This research gathered data from mid-level enrollment management practitioners to understand how they experienced the implementation processes designed to operationalize student services to support their traditional university's fully online distance education operation. Findings suggest that a strategic implementation plan, readiness assessments,…

Just over ten years ago, John Schuh and Ann Gansemer-Topf authored NILOA Occasional Paper #7, "The Role of Student Affairs in Student Learning Assessment" (2010). The authors identified contributions and challenges for student affairs assessment and called on student affairs professionals not only to develop meaningful programs and…

The COVID-19 pandemic abruptly transformed the landscape of higher education. The urgent nature of procedural changes in academic and administrative higher education services did not exempt leadership, faculty, or staff from their legally mandated responsibility to provide equal access to the educational environment for students with disabilities…

In 2013, in Abbotsford, British Columbia, Canada, at the University of the Fraser Valley (UFV) board of governors' meeting, a motion was passed that would have a significant impact on future planning at the university. The board of governors directed the president to develop a strategic enrollment management plan (SEM) for the university for the…

This chapter provides guiding principles for designing and implementing successful multicultural initiatives. A rationale for why these elements transcend both higher education and student affairs settings is presented. In addition to providing guiding principles, this chapter includes advice for socially and politically conscious-minded…

The overall purpose of this study is to explore the creation and implementation of competency models in higher education masters level preparation programs. The study answers five research questions. Why and how did two higher education preparation programs create a professional competency model for the graduate students in the program and what…

Enterprise Resource Planning (ERP) systems can represent one of the largest investments of human and financial resources by a higher education institution. They also bring a significant process reengineering aspect to the institution and the associated implementation project through the integration of compiled industry best practices into the…

Discusses program implementation as a task-oriented process. Highlights details to consider for effective program delivery and offers suggestions for dealing with unexpected circumstances that may arise throughout the course of a program. Includes a program implementation checklist to be used as a practical planning tool when thinking through the…

Describes approach taken by the Student Affairs Division at the University of Texas at Arlington in creating a centralized Research and Evaluation Office. Outlines major tasks of the office, task- and process-oriented goals developed to carry out the responsibilities, objectives designed to achieve the goals, strategic plans of the office, and the…

A key task for individual student affairs offices is to demonstrate the impact services have on the academic mission of the university. Article describes the process that one student affairs office followed to implement a system of program evaluation and the positive impact of this endeavor. Provides implications for other student affairs offices.…

The Division of Student Affairs at the University of Michigan in Ann Arbor engaged in an iterative strategic process to create and implement a set of long-range goals. This strategic journey continues to evolve, uniting a guiding framework of strategic planning steps, a reflective process with an assessment component within each step, and a group…

Used four case studies of planned change to evaluate the effectiveness of the Probability of Adoption of Change model in predicting the probability of successful program implementation in higher education. Results provide support for the role of the variables defined in the model. (ABL)

Comments on E. G. Creamer and Don G. Creamer's article "Predicting Successful Organizational Change: Case Studies." Notes leadership placement in student affairs is logical but unfortunately not probable if the change is institutionwide. Raises questions about the conclusions drawn, although states a liking for the model. (ABL)

The Adult Career Counseling Center (ACCC) at Oakland University provides career exploration and planning opportunities to community adults at no cost; trains faculty, staff, and students in the use of computer-assisted career guidance programs; and supports research efforts for a better understanding of career development resources. Clients…

This document presents college practitioners with a practical guide for establishing, maintaining, expanding, or revitalizing a contemporary career planning and placement center. The introduction to this guide contains a brief history of career planning and placement. Chapter 1, Career Planning and Placement in the Academic Setting, addresses the…