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Download full textBunz, Ulla K. – 2001
This paper discusses Web site usability issues. Specifically, it assumes that the usability of a Web site depends more on the perception of the user than on the objectively assessable usability criteria of the Web site. Two pilot studies, based on theoretical notions of uses and gratifications theory and similar theories, are presented. In the…
Descriptors: Comparative Analysis, Higher Education, Pilot Projects, Protocol Analysis
Cooper, C. Crys – 1993
The experiences of novice users (freshman students at Ohio University) searching OCLC's FIRSTSEARCH set of databases were studied. The 13 subjects were asked to complete a search on the FIRSTSEARCH databases; and data were collected through observations, administration of a questionnaire, and a thinking-aloud protocol. Data were analyzed to…
Descriptors: Access to Information, College Freshmen, Databases, Gateway Systems
