Discusses negotiating with vendors when purchasing campus information technology. Describes the mechanics of a negotiation (deep discounts, maintenance and support costs, future discounts, warranties and remedies, training and consulting), vendor approaches to negotiating, composition of the negotiating team, and what to do after negotiations end.…

Identifies the main issues confronting academic institutions in developing a structured plan for acquisition and replacement of information technology hardware assets, and recommends steps for developing such a plan. (EV)

First describes the components of a document imaging system in general and then addresses this technology specifically in relation to financial aid document management: its uses and benefits, considerations in choosing a document imaging system, and additional sources for information. (EV)

Provides advice on buying alumni-development software, focusing on getting the necessary buy-in from staff and superiors, assessing existing policies and procedures, developing a realistic budget, writing a thorough request for proposals (RFP), assessing RFPs objectively, watching the demo with skepticism, evaluating what is shown, checking…

Advancement offices in higher education can ensure that they will get the most value from their computer purchases by becoming educated about issues and options, developing a plan and standards, tracking the technology, ignoring brand names, requesting discounts, considering used equipment and prepared software, consulting, using available…