Academic advisors in higher education serve as more than a resource for planning classes. These student affairs professionals also assist with success plans, identifying career paths, connecting students with relevant campus resources, and working through academic and personal concerns. Over time, the field of academic advising has transitioned…

This study underscored the significance of company-paid professional development opportunities for higher education clerical support staff working in higher education facilities. Professional development constitutes an essential mechanism of continual education. It also facilitates the acquisition of innovative knowledge, an enhanced skill set,…

Higher education institutions have the societal role and responsibility of providing guidance to their members and the surrounding community. Institutions endeavored, and are still striving, to illustrate multi-faceted practices that can be integrated into the founding principles of an educational institution. And that can pave its way through the…

The purpose of this qualitative inquiry was to explore the lived experiences and perceptions of American higher education frontline workers in student affairs who reported regular use of mindfulness practices. Incorporating reflective practices like mindfulness on college campuses (Palmer, 2009) for frontline staff in student affairs, who work…

Staff development in teaching is an important driver of efforts to further enhance learning and teaching (L&T) at European higher education institutions. Indeed, several previous European University Association activities and projects have recommended enhanced efforts to offer adequate (continued) professional development to higher education…

This study examines the effectiveness of problem-based learning with game theory versus thesis format in graduate project management degrees as the capstone course. The project management body of knowledge based on ISO was established as the rules of play with modifications to fit into the classroom context. We supplied a work breakdown structure…

This article aims to examine the relationship between ambidextrous organisational cultures and ambidextrous learning by higher education institutions, and to scrutinise how the ambidextrous leadership and knowledge of these institutions relate to their ambidextrous cultures. Survey data from 474 university administrators within the Gulf…

This study explores the factors influencing lifelong learning engagement among academic support staff in Thai higher education institutions. Using a qualitative research approach, semi-structured interviews and focus group discussions were conducted with 20 participants from various universities. The findings reveal five key characteristics of…

One challenge facing faculty and staff at higher education institutions, and particularly those with an access mission, is understanding and supporting their students in a holistic manner. Organizations with a high proportion of traditionally at-risk students must balance resource demands with providing the intensive teaching and advising models…

Campus sexual misconduct has been a growing concern in recent years. The researchers of this qualitative study analyzed the perceived adequacy of current sexual misconduct training and delivery practices from Title IX coordinators representing 11 higher education institutions across the United States. Results point to the importance of…

Cybersecurity protection remains at the forefront of many organizations' information and communication technology strategies and investments. Higher education has become a profitable target for cyber-attacks which has many institutions reevaluating their cybersecurity awareness programs. The purpose of this research was to determine the…

Appropriate, efficient and effective staff training and development programmes have the tendency to enhance work performance in an organisation. The study analysed technical staffs' conception of training and development (T&D) and its influence on work performance in the University of Cape Coast. The mixed methods approach was used to collect…

The aim of this case study was to evaluate whether there had been educational changes and if so, in which phases of implementation and institutionalization in three African higher education institutions. The changes were evaluated from the point-of-view of trainees in the field of e-learning and library services during the project conducted in…

In 2016 the National Forum for the Enhancement of Teaching and Learning in Higher Education funded three Irish academic libraries to review, implement and evaluate a new "National Professional Development Framework for All Staff who Teach in Higher Education" over two years. The Framework situates professional development as a process…

This article is the second in a series of three articles about microaggressions. All of the articles are tailored specifically to help enable faculty developers, provosts and directors of diversity and training, faculty, and administrators to address the most critical issues related to this topic in higher education. Specific responses to and…