This article serves as a primer for assessment and evaluation design by describing the range of methods commonly employed in library settings. Quantitative methods, such as counting and benchmarking measures, are useful for investigating the internal operations of an access services department in order to identify workflow inefficiencies or…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

The intent of this study was to aid academic librarians in examining their perceptions of the future of higher education, engaging disciplinary faculty members to understand their views, and determining actions to take to shape the future. In this mixed methods study, scenarios about the future of higher education served as the basis for…

The Saint Elizabeth Hospital Medical Center School of Nursing Library has a strong collection of nursing and nursing management journals. With the rising subscription costs of periodicals, it was necessary to evaluate the collection of periodicals. This study was done to evaluate the periodicals that the library has in paper form. The study…

Describes a study at the University of Michigan that examined the extent of serials duplication among branch and divisional libraries, the portion of the serials budget made up of duplications, and the relationship between duplication and serials characteristics. Ways to avoid serials duplication are suggested based on the findings of this study.…

Discussion of faculty's subscription demands at academic libraries focuses on an analysis of journal citations from a decade of social science theses at the library of California State University at Long Beach that was conducted to supply quantifiable data to support decisions for journal purchases, cancellations, and placement in storage.…

This document reports on an assessment of the Jacksonville State University's Houston Cole Library collection that employed a variety of methodologies and tools, including list-checking, direct collection examination, shelflist measurement and analysis, WLN (Washington Library Network) conspectus sheets, analysis of OCLC/AMIGOS Collection Analysis…

This report describes a use study designed to facilitate the selection of books that will be needed and used by identifying heavily used subjects and publishers in an academic library's collection of nursing books. Discussions include the study background and significance, study limitations, and basic assumptions. In addition, the procedures for…

Using OCLC-MARC tape records, master records were created for collection management reports at University of Wisconsin-Whitewater to help evaluate collection growth by type of material, location, and subject, based upon LC call number. The Statistical Analysis System (SAS) was run against records to generate information for special purposes. (9…

Argues that a mix of quantitative and qualitative measures is most efficacious in library collection analysis. Cases drawn from the literature in which a combination of these measures was profitably applied are considered, and the types of software packages for purposes of data manipulation are discussed. (Contains 15 references.) (KRN)

This report describes a study of the use of science and technology books and journals in an academic library which was conducted to ascertain whether journal use can be predicted by book circulation figures. The study background and significance are discussed, terms are defined, study limitations are considered, and basic assumptions are…

The following papers were presented at a joint conference of the Mountain Plains Library Association, the North Dakota Library Association, and the South Dakota Library Association in September 1987: (1) "Catalog Backlog Project" (Kay Juricek, Tedine Roos, and Carol White); (2) "How Are We Doing? Using a Materials Availability…

Presents results of a survey of collection development librarians and collection development educators regarding the importance of specific aspects of education for collection development; where the locus of education should be; and which journals respondents read to keep up with collection development issues. (10 references) (KRN)