It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

Discussion of the library, its information providing function, and the systems librarian examines: (1) the impact of information technology on libraries; (2) library organization charts; and (3) position advertisements--who are systems librarians, what do they do, and what should they do? (seven references) (MES)

Considers the effects of the new MARC AMC (Archival and Manuscripts Control) format when applied to a microcomputer-based local system for archival operations. Development of the MicroMARC:amc system at Michigan State University is described, and the implications of technological changes on such systems are discussed. (MES)

A voice recognition, voice response registration system used at Brigham Young University is described. System design and implementation, system impact, staff adjustment, student responsibility, freedom and flexibility, system acceptance, and the future outlook are discussed. (MLW)

This guide is designed for school and district administrators and teachers who want to use data to improve their schools, for college and university instructors who teach school administrators, and for support personnel who teach graduate-level education courses. The guide explains how to define the scope of a needed database, how to ready the…

The two-phase effort at Clemson University to design a comprehensive library automation program is reported. Phase one was based on a version of IBM's business system planning methodology, and the second was based on a linear model designed to compare existing program systems to the phase one design. (MLW)

As new information technology options are made available, office automation systems are being introduced and along with campus networks, and management information service requirements are evolving. Eight common strategies found in 10 American institutions are reported. (Author/MLW)

A seven-year long-range information systems plan at the University of Miami outlined 44 applications, most of which were to be installed in a database environment via prototyping with fourth-generation tools. The challenges that confront information systems managers are described. (Author/MLW)

This report on an IBM-assisted Application Transfer Team study by Clemson University Library to develop planning for and design of an integrated library automation system concentrates on the design of a serials subsystem. Data gathered from students, faculty, and library staff members through the structured interview technique focused on…

Describes the development and installation of the Computer Automated Software for the Total Library Environment System (CASTLE), which uses a microcomputer to automate operations of small academic library in six main areas: circulation, online catalog, inventory and file maintenance, audiovisual equipment, accounting, and information and…

In February 1980, Rush-Presbyterian-St. Lukes Medical Center in Chicago appointed a task force to study word processing/office automation and to make recommendations for acquisition, implementation, and administration. The group's working approach, findings, and conclusions are discussed. (Author/MLW)

Describes the development of a machine readable reference information file at the University of California at Los Angeles. The discussion covers factors affecting the database structure, the use of a sophisticated text management system to enter data onto microcomputers, and possible future implementations of the reference information system. (16…

Discusses the need to reassess the objectives of online public access catalogs and how those objectives might be met before costly investments are made in electronic versions of "other data" for online catalogs. Several objectives are outlined and their feasibility in the modern telecommunications environment is examined. (two references) (CLB)

Designed to help institutions considering library automation, this report describes the adoption, installation, and use of the Virginia Tech Library System (VTLS) at Ohio University. The report includes information on: (1) a task force created at Ohio University in 1978 to explore an automated circulation system; (2) installation and tape loading…

This study (1) examines the university's serials system and identifies its problems; (2) analyzes the current manual operations in the serials department, with emphasis on the serials check-in system; and (3) determines whether or not computerization of some or all of the serials subsystems would improve the department's internal effectiveness and…