It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

The field of instructional technology has continued to evolve since its inception in the early 1900s. Academic technology units in higher education have witnessed tremendous change in the last one and a half decades. The changes have led to reorganizations, realignments, adoption of innovative administrative structures, increased demands for…

This document contains the following full and short papers from ICCE/ICCAI 2000 (International Conference on Computers in Education/International Conference on Computer-Assisted Instruction): (1) "A Code Restructuring Tool To Help Scaffold Novice Programmers" (Stuart Garner); (2) "An Assessment Framework for Information Technology Integrated…

This paper describes the experience and the problems solved in the process of developing and integrating advanced World Wide Web-based services into the University of Patras (Greece) system. In addition to basic network services (e.g., e-mail, file transfer protocol), the final system will integrate the following set of advanced services: a…

Colleges, like corporations, spend millions each year on information technology products and services to support academic programs and administrative services. A good deal of these dollars were not part of institutional budgets not long ago. In this context, textbook economics suggest that colleges and universities should be "more productive"…

This paper describes the authors' experiences in developing an all-in-one virtual university. The Defense Acquisition University (DAU) is a consortium of Department of Defense education and training institutions and organizations that provides mandatory and assignment-specific courses for military and civilian personnel serving in 11 acquisition…

This document contains the full and short papers on evaluation of learning and systems from ICCE/ICCAI 2000 (International Conference on Computers in Education/International Conference on Computer-Assisted Instruction) covering the following topics: a new method for efficient study of Kanji using mnemonics and software; a study on the relation…

Instructors should be concerned with how to incorporate the World Wide Web into an information systems (IS) curriculum organized across three areas of knowledge: information technology, organizational and management concepts, and theory and development of systems. The Web fits broadly into the information technology component. For the Web to be…

Describes the design and development of a case-based reasoning (CBR) knowledge repository, including its case library and the search engine to support the technology integration community. The process and results of ormative evaluation following the concept of participatory design are reported to set the context for further research and…

This plan provides a framework for incorporating technology into the educational lives of Mississippians. The recommendations set forth are based on the comprehensive needs analysis and statewide study of existing educational technology initiatives conducted by the Center for Educational Leadership and Technology in the spring and summer of 1995.…