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Direct linkShadinger, David; Sherry, Kristin M.; Smith, Hollie L.; Clark, Emilie C. – Community College Journal of Research and Practice, 2016
None of the community colleges in this study responded with a text message, as requested in the prospective student's inquiry. Only 1.38% (n = 3) of the institutions responded to the inquiry with a telephone call. This research realized a slightly higher rate of e-mail response within five working days; 54.98% (n = 116) as opposed to the 2009…
Descriptors: Community Colleges, Higher Education, Technological Advancement, Inquiry
