Artificial Intelligence (AI) has seen a significant rise in public use since the release of ChatGPT in November of 2022. Higher education institutions (HEI) have struggled to negotiate how best to manage AI technologies within their academic communities, acknowledging both positive and negative impacts of AI on education. Focused primarily on…

Purpose: Digital transformation continues to rapidly progress in higher education globally, spanning all aspects of higher education operations, values and culture. Despite expanding literature, guidance remains focussed on emergency application during pandemic lockdowns and/or on single organisational case studies. Digital transformation…

This study explored the leadership strategies academic leaders of technology departments in higher education may use to build high-performing faculty teams. The objective of the study was to discover the most effective ways for fostering faculty ingenuity in curriculum reform for a technology-focused program. In addition, the literature review…

The purpose of this exploratory research study was to examine the roles instructional designers (IDs) play in the integration of generative Artificial Intelligence (GenAI) into their higher education institutions, and how they use GenAI technologies in their own professional practices. Data were collected from 15 participants in the United States…

Social media use has risen in higher education, as campus stakeholders frequently access these technologies for teaching, learning, research, communication, and information sharing. With these connected, digital technologies, our colleges and universities understand there are both opportunities and threats that social media affords. Higher…

Collaborative learning technologies (tools that are used for facilitating or mediating collaborative learning) have been widely incorporated in distance education as well as broadly adopted in higher education. While a range of collaborative technologies has been incorporated, their implementation has often failed to align with well-established…

This research is a continuation of a theoretical review that evaluated ICT Policy Outcomes for National Development in relation to Networked Readiness Index (NRI) and the impact it has on knowledge integration and management in higher education institutions in Nigeria. A new dawn in information technology (IT) has initiated new trends in…

This paper describes the process of conceptualizing and implementing a one-to-one technology initiative at a regional comprehensive university. Organized around the principle that sustainable change requires attention to clear, justifiable goals, attention to key decisions, the development of stakeholder investment, adequate training, building…

The annual "EDUCAUSE" top-ten IT issues in higher education receives a great deal of interest and attention. IT and higher education leaders use it to calibrate their IT-related activities and inform their strategic planning. This year "EDUCAUSE" is introducing a complementary list: the top-ten strategic technologies in higher…

Much progress has been made in integrating information and communications technology (ICT) into careers practice, but there is still room for improvement. An international lens is adopted to examine some key elements that contribute to the successful integration of ICT into careers practice. We start by exploring the role of policy, using the UK…

Information technology can be a game changer in higher education, as it has been in other sectors. Information technology has brought about much of the economic growth of the past century, accelerating globalization and fostering democracy. This chapter explores many ways that information technology can be a game changer. Some are as simple as…

Over an 18-month period four New Zealand educational institutions--a university, a private tertiary enterprise, a wananga, and an institute of technology/polytechnic--have engaged in a process of change influenced by technology. Their e-learning capability was benchmarked using the E-Learning Maturity Model, and this information was used to…

Half of servers in higher ed are virtualized. But that number's not high enough for Link Alander, interim vice chancellor and CIO at the Lone Star College System (Texas). He aspires to see 100 percent of the system's infrastructure requirements delivered as IT services from its own virtualized data centers or other cloud-based operators. Back in…

The boundaries between on-line and "real-world" communities are rapidly deteriorating, particularly for the generation of young people whose lives are pervaded by social media. For this generation, social media exchanges are a primary means of communication, social engagement, information seeking, and possibly, a central component of…

In 2011, "EDUCAUSE" appointed a research panel of IT leaders from nineteen representative member institutions to both identify and prioritize the top IT issues facing their institutions. In two focus group sessions in September and October 2011, the panel members were asked the question: "What is the single-biggest IT-related issue currently…