This qualitative descriptive study explored how full-time faculty of a California higher education institution described their experience with the Information Technology Services employees' commitment, communications, and quality of customer service when resolving classroom Wi-Fi issues. The study used the model of Total Quality Management (TQM)…

Information Communication Technology (ICT) is ubiquitous in the 21st century, hence both educators and learners need to integrate relevant ICT resources in their teaching and learning practices, to meet stakeholder's expectations and keep abreast with the race of technological advancement. The current research focuses on the analysis of ICT…

Ubiquitous learning and the use of ubiquitous learning environments heralds a new era in higher education. Ubiquitous learning environments enhance context-aware and seamless learning experiences available from any location at any time. They support smooth interaction between authentic and digital learning resources and provide personalized…

The objective of the study is to examine the current education system present in private technical education universities in Haryana from the faculty members' perspective. It is a descriptive research. The data has been collected with the help of Questionnaire Based Survey. The sample size is 180 comprising of the faculty respondents. The sample…

Purpose: Mobile data traffic globally is increasing rapidly in both enterprise and consumer segments. The purpose of this paper is to identify a new network architecture and opportunity that support ubiquitous mobile work for higher-education institutions. Design/methodology/approach: It reviews existing literature and enabling technologies and…

Purpose: The use of mobile wireless data services continues to increase worldwide. New fourth-generation (4G) wireless networks can deliver data rates exceeding 2 Mbps. The purpose of this paper is to develop a framework of 4G mobile applications that utilize such high data rates and run on small form-factor devices. Design/methodology/approach:…

The future cyber security workforce needs radio frequency identification (RFID) information systems security (INFOSEC) and threat modeling educational materials. A complete RFID security course with new learning materials and teaching strategies is presented here. A new RFID Reference Model is used in the course to organize discussion of RFID,…

It is understood that microblogging (tweeting) which is a form of Web 2.0, has been a centre of attraction in some institutions of higher education. However, despite its hype and pomp as reported by some scholars in developed countries, integration of Twitter in a classroom environment in developing countries is just beginning to flourish. In…

Purpose: eduroam[TM] has already been proved to be a scalable, secure and feasible way for universities and research institutions to connect their wireless networks into a WLAN roaming community, but the advantages of eduroam[TM] have not yet been fully discovered in the wireless community networks aimed at regular consumers. This aim of this…

Current e-learning forms are commonly based on improving the learning process through the enhancement of certain skills in students, such as collaborative, competitive or problem-based learning. However, it seems that there is still no e-learning "formula" that gathers the implementation of a number of more generic educational principles in a…

Laptop use in class is a characteristic of universities that is changing rapidly. Although much of the attention and research regarding this issue has focused on the debate of whether to impose mandatory laptop programs, the reality of wireless campuses allows students to use their laptops in class for class related and non-class related…

Distributed wireless sensor networks (WSNs) are being proposed for various applications including defense, security, and smart stages. The introduction of hardware wireless sensors in a signal processing education setting can serve as a paradigm for data acquisition, collaborative signal processing, or simply as a platform for obtaining,…

Uninterrupted, high-bandwidth network connectivity is crucial for higher education. Colleges and universities increasingly adopt gigabit wireless solutions because of their fiber-equivalent performance, quick implementation, and significant return on investment. For just those reasons, Rush University Medical Center switched from free space optics…

Mobile learning (m-learning) has moved beyond the realms of fantasy to become a viable platform for contextual learning that bridges formal and informal learning environments. This paper overviews how mobile Web 2.0 has been instrumental in facilitating pedagogical change and informing an institution's new e-learning strategy that focuses upon…

If a school is seeking to incorporate more collaborative approaches to teaching and learning, the design of the learning environment--whether it's a classroom or a more informal space--can be a critical factor in making this transformative move. Technology, in particular, can play a pivotal role in enabling students to work effectively in teams…