This policy research brief summarizes three studies on training direct service personnel serving people with developmental disabilities, conducted at the Research and Training Center on Residential Services and Community Living, University of Minnesota. The studies provide information on competency-based training, effective training strategies,…

These two articles discuss internships, or practicums, for library school graduate students from a librarian's perspective and from a student's perspective. Highlights include preplanning, the interview process, goals and objectives, the need for evaluation, mentoring, training policy, and suggestions for improving the internship experience. (LRW)

Effects of a packaged teacher-consultant-mediated intervention program (CLASS) for modifying acting-out behavior in the regular classroom were evaluated. The experimental groups significantly increased their proportion of appropriate behavior postintervention and required fewer remedial services and special class placement years later. Training…

A training project for regional accreditation evaluation teams of the Western Association of Schools and Colleges (WASC) was evaluated. The project was designed to train WASC team members to understand and use effectively newly-developed standards and to function effectively in team visits. Training procedures were as follows: a workshop for…

To meet Ohio state standards, Ohio State University offers an inservice education course for cooperating teachers. During sessions of the course, students and teachers learn together and practice their communication and conferencing skills. The course includes opportunities for teachers to try reflective teaching exercises. Topics assigned for the…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…