NotesFAQContact Us
Collection
Advanced
Search Tips
Publication Date
In 20250
Since 20240
Since 2021 (last 5 years)0
Since 2016 (last 10 years)1
Since 2006 (last 20 years)8
Laws, Policies, & Programs
Individuals with Disabilities…1
Assessments and Surveys
What Works Clearinghouse Rating
Showing 1 to 15 of 42 results Save | Export
Peer reviewed Peer reviewed
Direct linkDirect link
Cisneros, Jesus; Cadenas, German – Journal of Student Affairs Research and Practice, 2017
DREAMzone is an educational intervention designed to increase higher education professionals' competency and self-efficacy for working with undocumented students. Grounded in social learning theory, we developed the DREAMer-ally instrument to investigate the effects of DREAMzone on DREAMer-ally competency and self-efficacy. Findings support the…
Descriptors: Higher Education, Staff Development, Self Efficacy, Competency Based Education
Peer reviewed Peer reviewed
Direct linkDirect link
Ippoliti, Cinthya – Public Services Quarterly, 2014
Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…
Descriptors: Academic Libraries, Staff Development, Curriculum Development, Library Services
Peer reviewed Peer reviewed
PDF on ERIC Download full text
Kelly, Thomas F. – Contemporary Issues in Education Research, 2012
This paper presents a systems approach based on the work of W. Edwards Deming to system wide, high impact staff development. Deming has pointed out the significance of structure in systems. By restructuring the process of staff development we can bring about cost effective improvement of the whole system. We can improve student achievement while…
Descriptors: Staff Development, Organizational Change, Systems Approach, Cost Effectiveness
Peer reviewed Peer reviewed
Direct linkDirect link
Krasulski, Michael J. – Journal of Access Services, 2014
Since the late 1970s, the access services librarian or equivalent position has become commonplace in academic libraries, and degreed professionals have been sought for these positions since the beginning. In 2009, David McCaslin, California Institute of Technology, examined the place of access services in American Library Association-accredited…
Descriptors: Academic Libraries, Librarians, Staff Development, Library Personnel
Peer reviewed Peer reviewed
Direct linkDirect link
See, Andrew; Teetor, Travis Stephen – Journal of Access Services, 2014
In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…
Descriptors: Staff Development, Training Methods, Library Personnel, Courseware
Peer reviewed Peer reviewed
Direct linkDirect link
Graham, Carroll – Journal of Higher Education Policy and Management, 2009
With the greying of the Australian population, it has been widely recognised that active career development for early career academics is essential to the future capacities of universities (Hugo, Daysh, Morris & Rudd, 2004). However, the same has not been acknowledged for general staff, despite general staff comprising more than 50% of staff…
Descriptors: Higher Education, Holistic Approach, Professional Development, Career Development
Peer reviewed Peer reviewed
Direct linkDirect link
Gradel, Kathleen; Edson, Alden J. – Journal of Educational Technology Systems, 2011
This article is based on the premise that face-to-face training can be augmented with cloud-based technology tools, to potentially extend viable training supports as higher education staff and faculty implement new content/skills in their jobs and classrooms. There are significant benefits to harnessing cloud-based tools that can facilitate both…
Descriptors: Educational Technology, Faculty Development, Staff Development, Workshops
Deardorff, Karen Sickels; Heyman, Marjorie – Facilities Manager, 1999
Examines the importance of diversity training for employees in all work environments and presents a case study of one training program delivered to facility management personnel at Ohio University. The diversity program components are described as are its positive results and potential pitfalls when presented at an institution. Concluding comments…
Descriptors: Case Studies, Facilities Management, Higher Education, Inservice Education
Peer reviewed Peer reviewed
Arthur, Gwen – College and Research Libraries, 1990
Describes a peer coaching program implemented at Temple University's Reference and Information Services Department to provide staff with support in fine-tuning and maintaining certain reference desk skills. The discussion covers the origins of the program, coaching basics, and the applicability of peer coaching to the academic library setting. (12…
Descriptors: Academic Libraries, Higher Education, Library Personnel, Peer Coaching
Peer reviewed Peer reviewed
Parker, Woodrow M.; And Others – Journal of College and University Student Housing, 1983
Describes a training program for residence hall custodial and maintenance supervisors and staff which combines human relations and technical skills. The sessions dealt with communication skills, leadership strategies, performance appraisal, self-understanding, advancement, and fringe benefits. (JAC)
Descriptors: Dormitories, Higher Education, Interpersonal Competence, Program Descriptions
Le Compagnon, Betty; Leydon, John F. – CAUSE/EFFECT, 1991
This article presents the University of New Hampshire's approach to ongoing training of computer users and argues that training is an investment with a large payoff. The article considers factors affecting training success; computer support; academic computing training; and administrative computing training, including developing a user services…
Descriptors: Administration, Computer Centers, Computer Literacy, Higher Education
Peer reviewed Peer reviewed
Direct linkDirect link
Jeffrey, Lynn; Hegarty, Bronwyn; Kelly, Oriel; Penman, Merrolee; Coburn, Dawn; McDonald, Jenny – Journal of Information Technology Education, 2011
The development of digital information literacy (DIL) has been slow in comparison to changes in information communication technologies, and this remains an issue for the higher education sector. Competency in such skills is essential to full participation in society and work. In addition, these skills are regarded as underpinning the ability to…
Descriptors: Foreign Countries, Communities of Practice, Higher Education, Self Efficacy
Arthur, Gwen; And Others – 1988
This report proposes a program for orientation and training for public services staff at the Temple University Libraries. In the first section, orientation and training needs are assessed. Goals and an overview of the program are outlined in the next section. The third section describes the five program elements and objectives: (1) an individual…
Descriptors: Academic Libraries, Higher Education, Library Personnel, Library Planning
Peer reviewed Peer reviewed
Janosik, Steven M. – Journal of College and University Student Housing, 1977
This article describes a behaviorally focused in-service training program for paraprofessional resident assistants. The format used includes workshops and seminars taught through experiential learning, structured experiences, short lectures and small group discussions. The theoretical base of this program is developmental learning theory. (DOW)
Descriptors: Behavior Patterns, College Housing, Higher Education, Program Descriptions
Peer reviewed Peer reviewed
Ryan, Steve; Leith, Dean – Australian Library Journal, 1995
Describes the first phase of an Internet overview training program presented to academic staff at the University of Sydney (Australia). The use of locally created Hypertext Markup Language documents is explained, and an evaluation of the program indicated the success of using World Wide Web browsers as an aid in training. (Author/LRW)
Descriptors: Computer Assisted Instruction, Computer Networks, Foreign Countries, Higher Education
Previous Page | Next Page ยป
Pages: 1  |  2  |  3