Librarians are familiar with the single-line form, the consolidated index, which represents a very large portion of a library's print and online collection. Their end users are familiar with the idea of a single search across a comprehensive index that produces a large, relevancy-ranked results list. Even though most patrons would not recognize…

Software pricing is not a straightforward issue, since each procurement involves a special business arrangement between a library and its chosen vendor. The author thinks that it is reasonable to scale the cost of a product to such factors as the size of the library, the complexity of the installation, the number of simultaneous users, or the…

At the end of 2007, SirsiDynix introduced the first version of Symphony, its new flagship Integrated Library System (ILS). This article begins with a look at the evolution of Symphony, user reactions to Symphony, and Symphony's design and functionality. The authors, along with a team of librarians from various functional areas, have completed…

Discussion of methodologies for libraries to use when selecting an integrated library system focuses on the benefits of using a Request for Proposal (RFP), based on experiences at the University of Rochester. A copy of the system vision statement which describes the purpose of the RFP is appended. (LRW)

This paper discusses how the Creighton University Health Sciences Library Serial Department has updated their process of claiming and replacing missing journal issues. The paper is divided into two main parts. The first part discusses the changes in the claiming procedure. The second part discusses how the claims are reported to vendors. Future…

Describes how the Northwestern State University library organized a successful technology fair that focused on the library and campus technology. Discusses reasons for organizing the fair, including the introduction of new workstations; academic department participation; vendor participation; marketing strategies and communication; and student…

Offers suggestions for libraries selecting automated systems based on experiences at Purdue University. Highlights include the institutional context; long-term versus short-term benefits; involving staff and users throughout the process; request for proposals; negotiating contracts; evaluating vendors; and communicating. (LRW)

Describes ways to provide interlibrary loan (ILL) services on the Web and discusses the decisions that Ohio University's Alden Library made when creating ILL forms. Highlights include using common gateway interface (CGI) scripts; choosing commercial software products; changing user needs and expectations; technical considerations; and design…

This paper discusses ways in which the Queensland University of Technology (Australia) has freed up resources, particularly staffing resources, in order to focus attention on activities that add value to the academic process. Vendor partnership with Blackwell's Library Supply company for selection, acquisition, cataloging, and end processing of…

Describes the relationship between Carnegie Mellon University libraries and Sirsi Corporation, their integrated library-management system vendor. Topics include Carnegie Mellon's expertise in library automation research and development; and three primary elements of the alliance: research, including user protocols, surveys, and focus groups;…

Examines retrospective conversion in Spanish university libraries. Highlights include automated book collections; standardization; library cooperation; personnel; user access to online catalogs; and the reconversion situation and methods. Found that the fastest method of reconversion is by employing a vendor. (AEF)

Provides an overview of the North American Interlibrary Loan (ILL) and Document Delivery Project that was initiated by the Association of Research Libraries to facilitate the delivery of materials to users at manageable costs. Highlights include vendors; management and financial software; standards; library policies; organizational and service…

Discusses the issue of access versus ownership of academic library materials necessitated by rising costs, declining budgets, and increased scholarly production. Highlights include technological advances in resource sharing; performance criteria for access; costs; speed (user expectations, turnaround times); and reliability (fill rates of…

Evaluation of data from assessments of full bibliographic displays in academic library OPACs (online public access catalogs) and World Wide Web catalogs against a checklist of desirable features found that OPAC displays scored 58% and Web displays scored 60%. Discusses weaknesses, focusing on those found in the majority of the displays…