During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…

The purpose of this study was to examine the digital literacy of Gen Z employees in higher education and provide implications for HRD research and practice and contribute to the HRD literature on Gen Z employees in the 21st century workforce. Three research questions guided my study: How do Gen Z employees in higher education experience digital…

Prior research has had a limited approach to identifying organisational factors related to knowledge management (KM) practices of higher education institutions (HEIs), the centre for knowledge creation. This qualitative study explored such factors affecting KM capabilities from the perspectives of 30 full-time academics in public universities, and…

This study explored the core competencies, technological skills, functional proficiencies, and professional experiences of data scientists at higher education institutions. The specific population of interest was higher education administrators and staff professionals identified as data scientists. This study was informed by the following guiding…

The United States is undergoing a transformation from a national, analog, industrial economy to a global, digital, information economy. The result is profound, accelerating, and unremitting change--demographic, economic, technological and global--which is disrupting the lives of many Americans. The result is that Americans will need upskilling and…

This study examines the impact of managerialist policies on care relations in higher education. It is based on a study of 10 higher education institutions in Ireland. The paper shows that a care-free worker model is ingrained in systems of performance appraisal, especially for academics in universities, and increasingly in the Institutes of…

With the emergence of an entire generation of technologically infused learners comes a new challenge for educators to combat their desire for technologically enhanced isolation. The impact of social media on self-absorption and the ramifications of excessive screen time are already evident in our current generation of tech-native students.…

The introduction of a new IT application within an organisation represents change, and the acceptance of such change starts with the individual end users since they are the ones that often resist the newly introduced IT. With the use of survey, this research identified the factors that affect the acceptance of new technologies in the workplace in…

The Information Technology (IT) field infiltrates much of our daily lives. It has changed the way we conduct business, communicate, research, and learn. Individuals demand the latest and greatest - faster and better electronic devices, systems, and Internet. Businesses and organizations constantly require upgrades, improvements, or replacements to…

As of 2015, millennials (born in the 1990's) became the largest population in the workplace -- and are still growing. Studies indicate millennials are tech savvy but are lagging in the exercise of digital responsibility. In addition, they are passive towards environmental sustainability and fail to grasp the importance of social responsibility.…

Today's higher education IT organization needs a "lean and mean" cadre of staff who possess skills that are both deep and broad. Recruiting and developing the right team is an endeavor requiring much time, effort, and resources. How then do you make the most of this investment and retain the individuals who provide so much value to the…

Management of time and workload is influenced by the quality of awareness of impacting factors. Faculty has to attend to many responsibilities, with technology in teaching a recent but game-changing impacting factor. This article is a case study which explores the metacognitive awareness of the impact of technology on teaching, learning and…

This second volume in this series of papers dedicated to innovative language teaching and learning at university focuses on enhancing employability. Throughout the book, which includes a selection of 14 peer-reviewed and edited short papers, authors share good practices drawing on research; reflect on their experience to promote student…

The public higher education economic and competitive environments make it crucial that organizations react to the circumstances and make better use of available resources (Duderstadt, 2000; Floyd, 2008; Shulman, 2007; State Higher Education Executive Officers (SHEEO), 2009). Viewing higher education through the perspective of new institutionalism…

"Proceedings of International Conference on Humanities, Social and Education Sciences" includes full papers presented at the International Conference on Humanities, Social and Education Sciences (iHSES), which took place on April 22-25, 2021, in New York, New York. The aim of the conference is to offer opportunities to share ideas, to…