In this article, the authors share their reflections on how different experiences and paradigms have broadened their understanding of the work of assessment in higher education. As they collaborated to create a panel for the 2024 International Conference on Assessing Quality in Higher Education, they recognized that they, as assessment…

Economic man ("homo economicus") in the view of classical economics is an individual who is independent, autonomous, and rational, who pursue maximum satisfaction with minimum costs. However, as a human being, we often make irrational or unreasonable decisions because of cognitive biases. The irrationality of the individual due to…

Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources including networks, servers, applications, and services. Our aim in this study was to develop and validate an instrument to investigate the determinants of cloud computing services (CCSs) based on Theory of…

Occupational embeddedness is defined as what keeps people in their current occupation and is believed to have three dimensions: Fit (perceived compatibility), Links (ties to others), and Sacrifice (material or psychological losses upon career change). Occupational embeddedness is highly relevant for academic faculty in higher education, who have a…

This paper will deal, firstly, with the South African context, that cries out for attention to responsible language assessment. The renewed interest in language testing in South Africa is well illustrated in assessments of language ability for educational purposes generally, and more specifically in the assessment of academic literacy. Secondly,…

Enhancing students' assessment literacy is essential in enabling all students to manage their learning successfully. Understanding of the assessment standards required and how to meet them impacts students' learning outcomes within higher education (HE). However, there are many different conceptions of what assessment literacy comprises, making it…

A key policy challenge in establishing new universities is the potential risk of lower academic standards and mission drift, which can affect policy effectiveness and outcomes. While regulation and funding tend to be preferred policy instruments for securing control of higher education expansion and achieving policy objectives, this article…

In this paper, we describe the construction and validation process of a new measurement scale, the APTD questionnaire (Accessibility, Processes, Training, Demand), which consists of four factors related to the evaluation of the accessibility of university campus, the inclusive educational actions and processes carried out by university professors…

Despite the post-COVID return to face-to-face teaching and learning, many higher educational institutions continue to utilize videoconferencing due to its numerous benefits. Along with this increased adoption, reports have surfaced regarding videoconference fatigue (VF), a phenomenon characterized by exhaustion from using videoconference…

Over the last 20 years there has been significant growth in the volume of higher education pedagogical research across disciplines and national contexts, but inherent tensions in defining quality remain. In this paper we present a framework to support understanding of what constitutes internationally excellent research, drawing on a range of…

Digital competence is among the basic key competences for digital learning and employability. For this reason, its acquisition and development should be on the agenda of higher education institutions (HEIs) who wish to prepare their students to thrive in an ever faster evolving digital labour market. However, the existence of a valid instrument…

This empirical investigation was aimed at conceptualizing, developing and validating a scale for the measurement of the quality of higher degrees by research (HDR-QUAL). For that purpose, this study specifically measured perceptions of higher degrees by research (HDR) students about the constituents of HDR quality in Pakistani tertiary education…

Students in higher education (HE) are required to complete a variety of writing tasks for coursework and examinations. However, for some students writing presents a major challenge. In the UK, the availability of tools for specialist assessors to help identify difficulties with the quality of written composition is limited. The aim of this study…

With the exponential increase in the volume of data available in the 21st century, data literacy skills have become vitally important in work places and everyday life. This paper provides a systematic review of available data literacy assessments targeted at different audiences and educational levels. The results can help researchers and…

This dissertation comprises three cross-disciplinary essays on information systems, marketing, and financial outcomes research for nonprofit service organizations. In our first essay, we explore service quality impacts on the constructs of positive and negative word of mouth, developing and validating a new measurement scale, testing it…