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Bichteler, Julie – Special Libraries, 1986
This investigation of library employees who spend significant portion of time in online computer interaction provides information on intellectual, psychological, social, and physical aspects of their work. Long- and short-term effects of special libraries are identified and solutions to "technostress" problems are suggested. (16…
Descriptors: Human Factors Engineering, Interviews, Librarians, Library Automation

Bichteler, Julie – Electronic Library, 1987
Examines some of the fears, frustrations, and misconceptions of library staff and patrons that hamper the effective use of computers in libraries. Strategies that library administrators could use to alleviate stress are outlined, including staff participation in the automation process, well-designed workstations, and adequate training for staff…
Descriptors: Human Factors Engineering, Library Administration, Library Automation, Library Personnel