Designed to develop the reader's knowledge and skills, this book explores key issues such as communication, power relations, ethics, gender exclusion, sexuality, race discrimination, and social class in informal education in the youth work setting. The author places emphasis on conversation as a key means of promoting informal learning and…

This guide is intended to help persons employed in the hotel and catering industry to improve their customer relations skills. The following topics are discussed: the importance of customers and good customer relations in the hospitality industry; what customers want; what employees in hospitality occupations can give customers; and importance of…

This book centers on the human-relation skills and knowledge that educational leaders need to lead public schools effectively. The purpose of the book is to help administrators and those studying to become administrators enhance their human-relations skills. The content and method of this book are centered on the first four of the six Interstate…

This learning guide, covering the fifth series (26 shows) of the bilingual (Spanish/English) television series "Villa Alegre," provides a brief description of each show. Topics include: "Art All around Us"; "The Night Sky"; "Imaginary Friends"; "Sharing and Caring"; and "Why I Like Me." Each show is described according to: (1) general message; (2)…

The graduate of the Parts Technician Apprenticeship Program is a certified journeyperson who will be able: (1) have a comprehensive knowledge and understanding of the printed catalogue as well as the electronic systems and methods used in the identification, location, and supplying of parts and assemblies to repair shops and individuals; (2) know…

This seasonal project integrates the skills of typing, photocopying, calculating, composing, alphabetizing, and human relations, which the student has acquired during the first part of the Administrative Support Occupations II course. The activity is a simulation that involves a small, specialty, mail-order business selling novelty items for…

The work of the United Nations is described in summary form. Material is divided into sections on the origin, programs, purpose, principles, and structure of the United Nations; the United Nations at work for International Peace; the United Nations at Work for Economic and Social Development; The United Nations at Work for Decolonization; the…

This handbook provides seven hours of training in human relations skills for employers and social workers dealing with transitional black women (the population of women who are underemployed, unemployed, undereducated, poor, or unaware of educational or occupational opportunities available to them). The workshops are designed to allow employers…

Twenty-four learning activity packets (LAPs) are provided for six areas of instruction in a cashier/checker program. Section A, Orientation, contains an LAP on exploring the job of cashier-checker. Section B, Operations, has nine LAPs, including those on operating the cash register, issuing trading stamps, and completing the cash register balance…

This course curriculum specifically addresses interrelationships in marriage and family life. The fundamental concepts that are discussed are also applicable in establishing good relationships with friends, teachers, and boy/girl friends. The course is organized around three key principles that have been identified as major factors affecting…

This learning guide, covering the fourth series (13 shows) of the bilingual (Spanish/English) television series "Villa Alegre," includes a description of segments from the series that focus on the topics of: (1) communication; (2) food and nutrition; (3) natural environment; (4) human-made objects; and (5) human relations. Each show is described…

This student guide is intended to assist persons employed as supervisors in mastering the technique of value analysis. Discussed in the first three sections are the following topics: the aims and benefits of value analysis; procedures and techniques (getting started, stages of value analysis, analytical and creative thinking, and other devices);…

These course materials provide a starting point for helping students (grades K-8) explore the diversity and richness of the human family. The material is organized sequentially around 20 activities which address seven primary objectives: (1) understanding that differences among people have a positive value to society; (2) understanding that such…

This competency-based instructional text focuses on preparing students for apparel industry positions at the career-sustaining and marketing specialist levels. It also includes materials to help students develop the competencies needed for entry-level and managerial positions. The text is divided into four units. Unit 1 contains a chapter…

Part of a larger project, "The U.S. and the USSR: Choices for the 21st Century," that is aimed at developing curricular materials for use at the secondary, undergraduate, and adult education levels, this book helps high school students to think through some of the complex issues surrounding U.S.-Soviet relations and the nuclear arms race…