This descriptive qualitative case study investigated the perceptions of dislocated workers offered program services through the Workforce Investment Act's (WIA) Dislocated Worker program in Minnesota. This research focused on recently dislocated workers who lost their jobs through no fault of their own and hence were eligible for unemployment…

Americans with disabilities depend on the disability services infrastructure, which consists of health, education, and social services programs. The need for these services is expected to increase significantly in the coming decades as a result of several factors, most notably the aging of the baby boom generation and declining birthrates. These…

In 1996, Congress passed the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (welfare reform), which, using the mechanism of the existing state Human Resource Investment Councils (HRICs) created by the Job Training Partnership Act Amendments of 1992, held out the promise of improving effective coordination among and across…

This guide is intended to give workforce investment boards (WIBs) a practical framework for overseeing the performance of one-stop career centers. The introduction presents background information on a proposed quality assurance framework and the guide's format and development. The first two sections explain the importance of quality assurance to…