Retaining an employee's knowledge becomes a significant challenge when skilled and experienced employees leave an organization. Human resources (HR) professionals/leaders at public and private universities are particularly concerned about the detrimental impact of knowledge loss in such cases. Grounded in the knowledge management cycle (KMC)…

The need within the global value chain for more highly trained and skilled workers, along with the exit of 'baby boomers' from the workplace and the impact of the 'great resignation,' has compounded the pool of candidates for future leadership roles. Recognizing the profound expectation that a good leader identifies and develops their successor,…

The landscape of workforce management has undergone a significant transformation, marked by a notable shift from the traditional framework of Human Resources (HR) to the contemporary concept of people operations. This shift represents a fundamental reimagining of the role of HR, emphasizing a more comprehensive and personalized approach to…

Higher education is in the midst of a staffing crisis that has been smoldering for decades, and now threatens the operations of campuses across the country. The purpose of this study is to understand how non-faculty professional staff talent is managed, particularly in the early career stage. The case for this study focuses on a mid-sized private…

As school districts compete to attract and hire highly qualified teachers of diversity, human resource (HR) leaders in organizations face multiple challenges. Based on the benefit to students, particularly students of diversity, there is an impetus for the leaders within school districts to strive to increase the diversity of teachers working with…

Park and Shaw shared the impact on organizations from unmotivated and unsatisfied employees link to higher turnover ratios. The use of emotional intelligence in manager training lowered employee turnover by 13%. The problem address in this Delphi study was that small utility companies do not have an emotional intelligence plan in place for…

Pandemics have reshaped societies and paved ways for advances in sciences, political systems, technology, medicine, and the economy. However, researchers have not explored how human resources (HR) function changes due to a pandemic in higher education institutions (HEIs) and how managing it contributes to employee performance and employee…

The Performance Appraisal System (PAS) plays a key role in the overall success of an organization. An appropriate PAS has the potential to increase employee satisfaction at work. When employees are satisfied with the PAS they tend to be more satisfied with their jobs. This study aims to demonstrate the level of practices and the characteristics of…

The purpose of this Delphi study was to explore the potential for district leaders to leverage Liberatory Design to interrupt systemic inequities and redress bias in K-12 school systems. A purposeful, heterogeneous sampling of twelve experts, who were identified as effective practitioners of transformative leadership or as academic scholars…

This phenomenological inquiry sought to answer the research question: How do the experiences of participating in professional development activities influence human resources leaders' personal and professional transformation? The framework of the study was transformative learning theory. Data were collected using semi-structured questions in…

The U.S. service industry has struggled significantly with retaining workers following the COVID-19 pandemic. The pandemic resulted in hundreds of thousands of job losses due to closures in accommodations and food service businesses, followed by a record high percentage of voluntary resignations among service industry workers. This explanatory…

This research study sought to address was a determination of whether or not a sufficient level of competence-based information technology (IT) skill sets and fundamental technological literacy requirements are being taught in contemporary American graduate and doctoral-level human resource (HR) and human resource management (HRM) academic…

The advancements in generative AI technologies have provided various opportunities to enhance human resource development (HRD) activities. Scholars have discussed the benefits of using AI chatbots, a popular AI application, in training activities. Yet, the current literature still lacks a comprehensive understanding of how AI chatbots can be used…

The study was designed to explore how nurses at a non-union pediatric hospital make meaning of the feedback they receive during their career from their annual appraisals. The qualitative study design used a survey, and from the survey participants, 21 interviewees were selected. Based on the survey responses and categorizing those responses by…

In the United States, the K12 public school district's task is educating our country's youth. This task is supported by educators, bus drivers, maintenance and construction staff, information technology staff, financial staff, and executive staff, to mention a few of the district features that support our educational responsibilities to our youth.…