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Direct linkKuok, Kim Oi Mei; Chan, Sow Hup Joanne; Kou, Hera Kit Wa; Kong, Siew Huat; Mac, Lancy Vai Iun – Learning Organization, 2022
Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…
Descriptors: Sustainability, Human Resources, Labor Force Development, Family Work Relationship
Zigarmi, Drea; Roberts, Taylor Peyton – European Journal of Training and Development, 2017
Purpose: This study aims to test the following three assertions underlying the Situational Leadership® II (SLII) Model: all four leadership styles are received by followers; all four leadership styles are needed by followers; and if there is a fit between the leadership style a follower receives and needs, that follower will demonstrate favorable…
Descriptors: Human Resources, Labor Force Development, Leadership Styles, Scores
Dusoye, Indravidoushi C.; Oogarah, Kavi – European Journal of Training and Development, 2016
Purpose: This paper aims to explore the applicability of Strategic HRD in Mauritius. Additionally, it assesses if Mauritius, with a high HDI factor, can take the lead on Strategic HRD in Africa. Design/methodology/approach: This paper used a mixed-approach questionnaire. A sample of 21 managers was contacted and received a response rate of 67 per…
Descriptors: Human Resources, Foreign Countries, Strategic Planning, Mixed Methods Research
D'Arrigo, Fernanda Pauletto; Robini, Eduardo; Larentis, Fabiano; Camargo, Maria Emilia; Schmiedgen, Peter – European Journal of Training and Development, 2017
Purpose: The paper aims to identify the relationship between the use of storytelling and innovative work behavior (IWB) in organizations. Design/methodology/approach: The research took place in a human resource development (HRD) training session for leaders of Alpha Group. In this session, storytelling was adopted to discuss innovation and IWB.…
Descriptors: Story Telling, Innovation, Correlation, Questionnaires
Sablok, Gitika; Stanton, Pauline; Bartram, Timothy; Burgess, John; Boyle, Brendan – Education & Training, 2017
Purpose: The purpose of this paper is to examine the HRD practices of multinational enterprises (MNEs) operating in Australia to understand the value that MNEs place on investment in their human capital, particularly managerial talent. Design/methodology/approach: Drawing on a representative sample of 211 MNEs operating in Australia, this paper…
Descriptors: Human Resources, Labor Force Development, International Trade, Corporations
Kunasegaran, Mageswari; Ismail, Maimunah; Rasdi, Roziah Mohd; Ismail, Ismi Arif; Ramayah, T. – European Journal of Training and Development, 2016
Purpose: This study aims to examine the relationship between talent development environment (TDE) variables of job focus and long-term development with the workplace adaptation (WA) of Malaysian professional returnees as mediated by the organisational support. Design/methodology/approach: A total of 130 respondents who are Malaysian professional…
Descriptors: Correlation, Talent Development, Foreign Countries, Human Resources
Download full textRahimian, Hamid; Kazemi, Mojtaba; Abbspour, Abbas – International Education Studies, 2017
This research aims to determine the effectiveness of training based on learning organization in the staff of cement industry with production capacity over ten thousand tons. The purpose of this study is to propose a training model based on learning organization. For this purpose, the factors of organizational learning were introduced by…
Descriptors: Instructional Effectiveness, Productivity, Manufacturing Industry, Qualitative Research
Owusu-Mensah, Francis; Anyan, Jerry Addison; Denkyi, Charles – Journal of Education and Practice, 2015
Staff development plays a crucial role in Open and Distance learning programmes because most of the staff working on these programmes are products of the conventional face to face system. Lack of proper training of staff in ODL can lead to high dropout rate among distance learners. The purpose of this study was to investigate staff development…
Descriptors: Distance Education, Open Universities, Foreign Countries, Faculty Development
Potnuru, Rama Krishna Gupta; Sahoo, Chandan Kumar – European Journal of Training and Development, 2016
Purpose: The purpose of the study is to examine the impact of human resource development (HRD) interventions on organizational effectiveness by means of employee competencies which are built by some of the selected HRD interventions. Design/methodology/approach: An integrated research model has been developed by combining the principal factors…
Descriptors: Human Resources, Labor Force Development, Organizational Effectiveness, Foreign Countries
Memon, Mumtaz Ali; Salleh, Rohani; Baharom, Mohamed Noor Rosli – European Journal of Training and Development, 2016
Purpose: The purpose of this paper is to examine the casual relationship between training satisfaction, work engagement (WE) and turnover intention and the mediating role of WE between training satisfaction and turnover intention. Design/methodology/approach: Data were collected from 409 oil and gas professionals using an email survey…
Descriptors: Labor Turnover, Questionnaires, Structural Equation Models, Correlation
Hashmi, Kiran – IAFOR Journal of Education, 2014
The aim of the paper is to study Human Resource Management and Development (HRMD) strategies and their effect on teachers' efficiency within the Catholic Board of Education (CBE) schools of Pakistan whose teachers are graduates in educational leadership courses from a private teacher education institutes in Karachi. The study endeavored to build a…
Descriptors: Foreign Countries, Human Resources, Personnel Management, Change Strategies
Jyoti, Jeevan; Rani, Roomi; Gandotra, Rupali – International Journal of Educational Management, 2015
Purpose: The purpose of this paper is to examine the mediating effect of emotional exhaustion (EE) in between bundled high-performance human resource practices (HPHRPs) and intention to leave (ITL) in the education sector. Design/methodology/approach: A survey questionnaire method was used to collect data from a sample of 514 teachers working in…
Descriptors: Human Resources, Fatigue (Biology), Teacher Persistence, Teacher Burnout
Long, Choi Sang; Xuan, Sia Shi; Ismail, Wan Khairuzzaman Wan; Rasid, Siti Zaleha Abd; Kowang, Tan Owee – International Education Studies, 2014
This paper examines the relationship between human resource development (HRD) practices and employees' job satisfaction. This study is conducted at a public university in Malaysia. A total of 95 questionnaires were collected out of 1110 distributed, indicating an 8.5% rate of return. All respondents were academic staff of the university. Four HRD…
Descriptors: Correlation, Human Resources, Employees, Job Satisfaction
Burkhardt, Joan; Bennett, Elisabeth E. – European Journal of Training and Development, 2015
Purpose: The purpose of this paper is to understand how everyday cross-cultural interactions affected the adjustment of undergraduate international students attending a private university in the northeastern United States of America. Design/methodology/approach: Data were collected primarily through interviews with nine international students and…
Descriptors: Undergraduate Students, Foreign Students, Intercultural Communication, Grounded Theory
Lin, Show-Yu; Wu, Ming-Ta; Cho, Ya-I; Chen, Hui-Huang – Research in Science & Technological Education, 2015
Background: Nanotechnology education has become an urgent priority to nurture skilled human resources for the rapidly developing nanotechnology-related industries. The promotion of popular science education focusing on nanotechnology is an ideal approach to bridge the gaps in formal curricula, and to stimulate curiosity about and interest in…
Descriptors: Molecular Structure, Technology, Program Effectiveness, Elementary Schools
