Addresses shift from deficit to empowerment model in work with families. Describes shift in human services "assistance" model from "doing to" to "doing with," from "power over" to "power with," and from "teaching the client" to "collaborative learning." Contends that new model will replace fragmented, deficit-oriented crisis intervention with…

Examines current trends in data collection and information use in human services organizations. Describes issues for managers who are planning information systems, including practitioner resistance to automation. Proposes that conceptual integration of agendas for human services automation, practice evaluation, and service effectiveness enables…

Examines pattern of changes in human service occupations, particularly those in which women predominate. Contends occupational trends of middle- and upper-class women may have far-reaching consequences for organized social service professions. Concludes that giving up the idea that women have primary responsibility for care and nurturance in…

Presents assumptions and principles for education about death, dying, and bereavement developed by the Education Work Group of the International Work Group on Death, Dying, and Bereavement. Intended for professionals in health care and human services concerned with education in this area. (PVV)

Notes that primary role that case management plays in coordination of services is determined by level of service integration and by level of resources in service delivery system. Describes conditions under which case management serves as mechanism for rationing services, marketing function, brokering function, or development role. Discusses…

Suggests that Employee Assistance Programs (EAPS) offer new and expanded work opportunities for counselors. Reviews the history of EAPS, current philosophy and program components, and implications for counselors as EAPs move from crisis intervention toward prevention. (JAC)

Describes framework for stages of migration which helps workers obtain knowledge of needs, experiences, and circumstance of new immigrant groups and future newcomers. Notes that framework enables practitioners and organizations to examine relevance of previous immigrant group experiences and attendant service delivery patterns to current…

This monograph was written to inform organizations working with homeless families about some potential sources of funding for their programs and to briefly describe the benefits available to homeless families. The focus throughout is exclusively on services and not on housing. Readers are guided to the major resources available through both the…

At the request of Senator Daniel Patrick Moynihan, the General Accounting Office (GAO) examined the causes of interstate variations in Medicaid spending and the growth in overall spending. Using published and unpublished information, the GAO identified trends and wide variations among states in Medicaid spending and compared eligibility criteria…

Administrative human service units require an information system that supports decisions regarding case management, treatment planning, monitoring, and evaluation. An integrated information system that utilizes a relational database for both direct practice and administrative decision making is described. (Author/ABB)

Describes process by which a multiple-level collaborative database system was designed. Notes that by clearly elaborating the various design goals, it was possible to build a system through which ongoing program evaluation efforts could be easily managed without disrupting the service delivery process. (Author)

Discusses the effect of the current economic crisis on the administration of human service agencies. Offers a systematic approach to managing such agencies with limited financial, human, and physical resources. Emphasizes the need for administrators to utilize the minimum amount of agency resources to provide clients with effective services.…

Notes that Managed Care, in health and mental health services, is latest building block presented as necessary for development of organized human services system. Identifies health maintenance organizations (HMOs) as fastest growing element in such systems. Attempts to collate latest information as to how mental health and substance abuse care is…

Presents overview of research on older adults with mental retardation, focusing on identification of the population, residential options, and service needs. Discusses similarities and differences between older persons with developmental disabilities and nonretarded elderly. Provides recommendations for future research. (Author/NB)

Discusses a method of teaching human development through the use of writing journals and reading the novels of May Sarton. Uses excerpts from students' journals to highlight the process by which human service workers begin to overcome the distance between their worlds and the worlds of the elderly with whom they will work. (Author)