Notes that Managed Care, in health and mental health services, is latest building block presented as necessary for development of organized human services system. Identifies health maintenance organizations (HMOs) as fastest growing element in such systems. Attempts to collate latest information as to how mental health and substance abuse care is…

Examined relationship between job satisfaction and burnout for human service professionals, using Job Descriptive Index and Maslach Burnout Inventory. Professionals scored in moderate and low ranges of the burnout measure, with job satisfaction inversely related to experienced burnout. Opportunity for professional development consistently…

Surveyed employees of a comprehensive human services department during a period of budgetary retrenchment to determine whether there were gender-related differences in reported job satisfaction levels or in underlying factors. Human service employees become much more androgynous during times of fiscal hardship. (Author/MCF)

Combines two major sociological formulations, primary and secondary systems and pattern variables, to create a model for analysis of problems in living. Offers a social system perspective for such analysis to serve as a supplement to intra- or interpersonal models used by human service workers, supervisors, and administrators. (Author)

While mental health center inpatient services will probably remain largely unaffected by diminishing federal grants, this loss of financial support will affect outpatient care. This paper examines how staffing patterns and work-load levels affect the ability to generate fee-for-service income from outpatient services while holding down costs.…

The Balanced Service System specifies functions required to eliminate mental disabilities and environments in which services can be provided. The model was tested in western Pennsylvania. Although the number of agencies serving the mentally ill doubled between 1960 and 1976, relative availability of each service component remained stable.…

Discusses the importance of being responsive to personal needs of the mental health worker. It is hypothesized that, for mental health workers to function at optimal levels of effectiveness, their own needs for recognition, support, and enjoyment must be attended to. (Author)

The PERFORM acronym is a model designed to help clinical managers by highlighting key concepts of program management. The concepts covered in this model are planning, evaluation, rules and regulations, funding and financing, organizing, relationships, and maintenance. (Author)

Proposes a framework for assessing how human service delivery systems function. Identifies factors that influence the ability of agencies to operate as a unified system. Provides an accurate picture of how services are delivered to target populations, and why various systems function as they do. (Author/JAC)