Describes process by which a multiple-level collaborative database system was designed. Notes that by clearly elaborating the various design goals, it was possible to build a system through which ongoing program evaluation efforts could be easily managed without disrupting the service delivery process. (Author)

Describes expert systems which are computer programs which use inference schemes to apply generalized human expertise to the facts of a specific case. Basic concepts, potentials and implications are presented along with the issues involved in their development and use. A simple expert system, written in BASIC, is included to illustrate the…

Describes an ongoing research project designed to develop a computer model capable of simulating the service delivery activities of community mental health care centers and human service agencies. The goal and methodology of the project are described. (NB)

Focuses on the use of electronic mail for teaching and learning about social welfare policy processes and compares electronic mail as a simulation medium to more structured computer applications. (Author)

Notes that economic, demographic, and political factors pressure health care providers into improving discharge planning and long-term care services for clients. Examines the application of computer technology to case management and describes a computerized, hospital-based case management program for the elderly. (Author/NB)

Describes uses of computer simulations for the context of human service program evaluation. Presents simple mathematical models for most commonly used human service outcome evaluation designs (pretest-posttest randomized experiment, pretest-posttest nonequivalent groups design, and regression-discontinuity design). Translates models into single…

The design, development and use of computer systems to support decision making within human service organizations and the conceptual background of decision support systems are discussed. (Author/BL)

The immediate future of human services and information technology is examined. Changes in professional training will incorporate high skill levels in the use and application of information technology, while changes in the problems people experience are addressed in four areas: intellect intensive society; human services; sex bias technology; and…

Provides an overview of this theme issue, "Computers for Social Change and Community Organizing." Issues of concern to community organizers, human services professionals, and political activists are discussed, including the use of computer technology to meet human needs and to promote public access to information. (LRW)