Working Examples (WEx) is described by the authors as a vehicle for ideating and building radical innovations to change education. It is a community of researchers, designers, and educators working at the intersection of education and technology. "Examples" (ideas, work, and projects) allow people to explore new ideas, learn from each…

This article discusses an effort to improve training performance in a large corporate conglomerate in South Korea. In particular, focus is placed on a new instructional design (ID) model named the Cogwheel ID model. The cogwheel metaphor is used to illustrate the integrated processes within complex training organizations, including organizational,…

The authors describe progress at King Khalid University (KKU) in the Kingdom of Saudi Arabia in developing and implementing a user-centered road map for teaching and learning, with pervasive e-learning as a core element. They named the approach "Invisible" e-learning. As part of it, they are investigating ways to capture and share…

Presents a simulated dialog that explores the issues surrounding the terms and concepts of "training needs assessment" and contrasts those with "needs assessment." Needs, needs analysis, and training requirements analysis are defined, and it is concluded that needs assessment is a better term than training needs assessment.…

Describes the Quality Improvement Program developed by Florida Power and Light's Nuclear Training organization that was awarded the Deming Application Prize for quality control. Training quality, team activities, training's role in business planning, customer involvement and evaluation, and continuous improvement of training are discussed. (LRW)

Examines popular approaches to performance and organizational improvement to see what flaws they contain and how continued practice will impede progress. Discusses benchmarking; quality management/continuous improvement; needs assessment; training; downsizing; reengineering; system(s) approach; and strategic planning. Describes the Organizational…

Discusses the need to shift from the old models for organizational development to the new methods of quality management and continuous improvement, visions and visioning, and strategic planning, despite inappropriate criticisms they receive. (AEF)

Describes an improvement program, based on total quality management concepts, for training employees that was developed at an IBM facility. Topics include student evaluation; follow-up telephone surveys; creating an educational brochure; and automating registration and recordkeeping activities. (LRW)

Explores the development of the systems architecture designed to meet problems identified by an evaluation of management information systems in Minnesota elementary, secondary, and vocational (ESV) education. Now a component of the long-range state plan for ESV information systems, the architecture integrates hardware, application systems, and…