In 2007, Tulsa Community College (TCC) joined the national Achieving the Dream (ATD) network, which is dedicated to developing data-informed interventions to increase persistence and completion among community college students. TCC's participation in the national initiative set it down a path for positive institutional change, but it was the…

This article presents a partnership effort among managers, trainers, and employees to spring to life performance improvement using the performance templates (P-T) approach. P-T represents a process model as well as a method of training leading to performance improvement. Not only does it add to our repertoire of training and performance management…

Certified nursing assistants (CNAs) perform an important role in the long-term care system because they provide the majority of paid care to nursing facility residents. Unfortunately, annual CNA turnover often exceeds 100 percent nationally. Many factors account for this, including stressful working conditions, low pay, and limited benefits. The…

Efforts to improve human and organizational performance are often courageous adventures full of unexpected twists and turns and frequently leading to unexpected destinations. From mentoring and succession planning to e-learning and beyond, the activities that can be leveraged to improve performance are vast. Comparing, contrasting, selecting, and…

This author states her belief that there must be an answer to devising an effective and credible way to link compensation to professional development and improved teaching. Such a model would need to be transparent, equitable, and financially manageable for the school. It would need to marry objectivity with the art of teaching, and have buy-in…

Discusses the strategic management of knowledge assets for competitive advantage in enterprises. Presents an integrative, systematic approach that can be followed in order to improve the business value of the knowledge assets of an enterprise. (Author/AEF)

The fishbone diagram developed by Mariano Bernardez (2009a, 2009b) in the introductory article to this issue of "Performance Improvement Quarterly" depicts the origins and interrelationships of the models and approaches of many fields and researchers that have contributed to human performance technology (HPT) as it is used today. We can…

The International Society for Performance Improvement has always been divided by two often-conflicting views of what its purpose or mission really is. Is it primarily technology focused (focusing on the development and promotion of the field) or member focused (focusing on members' interests and their professional development)? This difference in…

This article presents an interview with Wes Taylor, the 2011 MetLife/NASSP National High School Principal of the Year. In this interview, Taylor shares credit with the teachers and staff members at Lowndes High School in Valdosta, Georgia, for the school's systemic and long-lasting improvement in instruction and climate. He mentions that the…

The purpose of the current study was to compare the delivery of varied versus constant high-, medium-, and low-preference stimuli on performance of 2 adults on a computer-based task in an analogue employment setting. For both participants, constant delivery of the high-preference stimulus produced the greatest increases in performance over…

This two-part "Implementation Guide" will help to deepen your understanding and sharpen your ability to implement each of the strategies discussed in "Leading School Change: Nine Strategies to Bring Everybody on Board" (ED509821). Part One offers discussion questions and activities which focus on each of the nine strategies. They can be completed…

Trustees at three small, independent colleges were interviewed to determine how trustees could contribute to a college's revitalization. Based on these interviews, several ways in which trustees can help individually and collectively with a college's revitalization were identified. The three colleges were located in different states and regions…

In a recent publication, Senge ("All systems go: the change imperative for whole system reform." Corwin Press, Thousand Oaks, 2010, x) stated "at no time in history has there been a more powerful need for a new vision of the purpose of education." Increasingly citizens, academics and practitioners are calling for radical…

Conventional human performance technology has had a good run. It allowed scientific and data-based research to be applied to improve performance, usually just individual performance. The field must be expanded without losing this individual performance focus to include a scope that measurably improves performance for individuals and organizations…

Schooling improvement initiatives have demonstrated that moderate but significant achievement gains are possible with well designed interventions, but there is little research into whether these gains can be sustained. The present study examines the extent to which acceleration in achievement made during a three-year literacy intervention and the…