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Electronic Performance Support Systems (EPSS): Making the Transition.
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Des Jardins, Susan; Davis, Harry, Jr. – 1995
An electronic performance support system (EPSS) is a computerized system designed to increase productivity by supporting the performance of the worker on demand at the time of need. This way, workers are allowed to perform with a minimum of intervention from others. Popular examples of performance support tools, or partially implemented EPSSs,…
Descriptors: Cooperation, Focus Groups, Improvement Programs, Job Performance