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Rose, David C.; Rochester, J. Martin – Journal of School Choice, 2008
Efforts to introduce school choice have produced pressures on public schools to improve their performance. As a result, many public schools have embraced the total quality management principle of continuous improvement. In this article we explain that while this may be well intentioned, it may have perverse unintended consequences. A likely…
Descriptors: Public Schools, School Choice, Total Quality Management, Educational Improvement