Provides directions for conducting a workshop providing technical training in a large organization that links job performances to work processes. Organizational levels of performance are discussed; relationship maps and process maps are explained; and an example of a workshop for a software maintenance environment is presented. (two references)…

Presented are guidelines for instructors of two courses in the design, installation, and operation of solar heating and cooling systems. These courses are: (1) Design of Systems, and (2) Sizing, Installation, and Operation of Systems. Limited in scope to active solar systems for residential buildings, these courses place primary emphasis upon…

Attempts to bring a practical emphasis to the subject of sales training guidance for both newer and more experienced sales trainers. Explores the potentials, procedures, and possible limitations of applying a strategic planning process within corporate sales training functions. (CT)

Describes the design and application of a microprocessor simulation using BASIC for formal training of technicians and managers and as a management tool. Illustrates the utility of the modular approach for the instruction and practice of decision-making techniques. (SK)

Describes six methods that can make mandatory training sessions more successful, including the use of icebreakers; emphasizing relevance; maintaining training focus; the use of humor; providing practice; and the use of evaluations. (LRW)

Discusses aberrant, or disruptive, behavior in an industrial/business, classroom-based, instructor-led training setting. Three examples of aberrant behavior are described, typical case studies are provided for each, and preventive (long-term) and corrective (on-the-spot) strategies for dealing with the problems are discussed. (LRW)

Although those psychomotor procedures that were the basic components of occupations of the industrial age still need to be taught, there is a growing need to teach the cognitive behaviors and affective behaviors associated with information processing and service-related occupations. The techniques that have worked well to teach psychomotor…

Discusses elements of an in-house writing seminar: criteria for selecting a consultant (teaching experience, business experience, fees, etc.), management support, the seminar format, and seminar evaluation using a questionnaire. (CT)

This instructor guide, which was developed for use in a manufacturing firm's advanced technical preparation program, contains the materials required to present a learning module that is designed to prepare trainees for the program's statistical process control module by improving their basic math skills in working with line graphs and teaching…

This instructor guide, which was developed for use in a manufacturing firm's advanced technical preparation program, contains the materials required to present a learning module that is designed to prepare trainees for the program's statistical process control module by improving their basic math skills and instructing them in basic calculator…

This trainer's handbook is designed to be a desktop reference on the nature of training and the procedures involved in training preparation and provision. Part 1 covers the essential interaction skills required of trainers (maintaining leadership, creating learning associations, planning lessons, controlling training groups, analyzing trainees,…

These three modules, which were developed for use by instructors in a manufacturing firm's advanced technical preparation program, contain the materials required to present the safety section of the plant's adult-oriented, job-specific competency-based training program. The 3 modules contain 12 lessons on the following topics: lockout/tagout…

The Flexible Business Language Curriculum is a curriculum model designed for customization of foreign language instruction for businesses and commercial organizations. It uses traditional language content areas (grammar and functions) but in contexts less familiar to language teachers. The model is based on the communicative approach, with…

Stating that there is a difference in acceptable behavior for female and male trainers, the author offers guidelines for constructive classroom leadership styles for women. She describes the most frequent problem areas (establishing authority, the feminist issue, use of humor, and profanity) and how to deal with them. (MF)

Provides human resource development (HRD) professionals with an overview of literature on long-term curriculum planning for training in business and industry. Procedures for designing a training curriculum are described, and results are presented from a national survey of training practitioners on the current status of curriculum planning for…