Amid the sea change that libraries and information centers currently face, people are starting to see compelling solutions and bold initiatives from their colleagues. The challenge now becomes how to "spread the gospel"--how to inform widely dispersed information professionals about the successes they record. In 2011, volunteers within the Special…

Describes how staff at HarperCollins Publishers Information Center/Archives created HarperSource, an internal Web page customized with links to sites of special interest to the organization, Outlines other reference, archival, service, publishing, and training aspects of the intranet, and discusses page design, editing, and updating, training…

Describes the new service model of the Resource & Information Center at Harcourt, Inc., which was charged with developing and publicizing library services that would empower end-users. Includes tips for purchasing online databases, guidelines for developing content that will draw people into the company's intranet or Web site, and top 10…