An idea management system is where ideas are stored and then can be evaluated and analyzed. It provides the structure and the platform for users to contribute ideas for innovation and creativity. Designing and developing an idea management system is a complex task because it involves many users and lot of ideas. Some of the critical features for…

Information system professionals strive to determine requirements by interviewing clients, observing activities at the client's site, and studying existing system documentation. Still this often leads to vague and inaccurate requirements documentation. When teaching the skills needed to determine requirements, it is important to recreate a…

Often, users of information systems (both automated and manual) must analyze those systems in a "black box" fashion, without being able to see the internals of how the system is supposed to work. In this case of business process outsourcing, an insurance industry customer encounters an ongoing stream of customer service issues, with both…

Between 2002 and 2012, information technology (IT) procedural decisions related to technology, fraud, bias, greed, and misleading information increased cost by more than $44 billion. The purpose of this phenomenological study was to explore IT professionals' experiences of IT procedural decisions. The research questions were intended to learn from…

There is growing interest in collectibles of many types, as indicated by the popularity of television programs such as the History Channel's "Pawn Stars" and "American Pickers" and the Public Broadcasting Service's "Antiques Road Show." The availability of online auction sites such as eBay has enabled many people to collect items of interest as a…

A rapidly changing global economy, shifting demographics, and concerns about our ability to maintain a competitive workforce have focused national attention on the educational systems of America's states, highlighting their critical role in ensuring a productive and creative future for our country. As a result, Americas colleges and universities…

In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. The first two…

Management of information services requires managerial control of information about the service itself. A critical factor for information managers that affects their ability to provide service is their own competence at handling management information, i.e., information concerning and describing the performance, income, and expenses of their…

The development of a large body of e-­learning specifications, such as IMS and SCORM, has led to the proposal for a new way to facilitate content workflow. This involves the movement of educational digital content and the knowledge of pedagogical communities into an online space. Several projects have looked at the theoretical structure of these…

Provides a framework for examining the programs required to meet the challenges of information management education along five dimensions: area of study; faculty and school base; core programs; education and orientation of coprofessionals and managers; and management education and orientation. Approaches for improving the value of information…

This digest describes proposed legislation for the implementation of the National Research and Education Network (NREN). Issues and implications for teachers, students, researchers, and librarians are suggested and the emergence of the electronic network as a general communication and research tool is described. Developments in electronic…

Describes the basics of Standard Generalized Markup Language (SGML), an international standard which separates structure and content of a document; states background information and objectives; presents an SGML document; discusses the movement from conventional documents to integrated document bases; defines hypermedia/time-based structuring…

This report details a study performed as an interplay between modeling and reality which was designed to find operators that affect the information organizer of an individual in a social system. The operator is defined as a system element that affects other elements. The information organizer is defined as a coordinating interface between the…

Discusses the role of university media centers and describes a spreadsheet reporting system for media services developed at Fairfield University (Connecticut). The need to revise the reporting system resulting from a growth in media services is discussed, and cooperation with an information system analyst to develop a new system is described. (LRW)

Most universities in Canada are spending enormous amounts of effort collecting vast amounts of data, but are still--in some quarters--perceived to be unable to report data effectively. In other countries, this kind of problem has been resolved in two different ways. But in Canada, this hasn't happened. The purpose of this paper is to shed some…