Presents a brief review of the literature on organizational behavior and on information seeking and comments on the relevance of this literature (which is not primarily directed toward librarians) to librarianship. Leadership and productivity, motivation, and organizational development are discussed. A 40-item reference list is included.…

Proposes a conceptual framework for studying the information-seeking behavior of executives when they scan the business environment. Research in management theory and information science is reviewed, and the principal elements of the framework are discussed, including the environment, acquisition of information, environmental information use,…

Defines environmental scanning as the acquisition and use of information about an organization's external environment to assist managers in planning. Highlights include a historical review; organizational theories; information needs and uses; managers as information users; and a review of research on environmental scanning. (Contains 124…

Presents literature that describes the online negotiation process in general terms and summarizes views of authors who have dealt with the interview in the reference process. Specific aspects of the online negotiation interview and the measurement of user satisfaction are highlighted. Ninety-one references are cited. (EJS)

Investigates relationships among: techniques used by search analysts during interviews with users before engaging in online retrieval of bibliographic citations ("open" and "closed" questions, pauses of different lengths); amount of new information gained by user as result of search; and user's satisfaction with quality of…

This research study involved a systematic investigation into the relationships among: (1) the techniques used by search analysts during preliminary interviews with users before engaging in online retrieval of bibliographic citations; (2) the amount of new information gained by the user as a result of the search; and (3) the user's ultimate…