Unless a limited set of specific goals is pursued with diligence, the local library may find itself running off in all directions at once, trying to satisfy every library-related need of a very heterogeneous "community." (16 references) (Author)

Examines the forces for change in reference and information work in the public library--politics and economics, society and the individual, the profession, technology, and the growth of information--and considers the possible future for such service in individual libraries. (CWM)

A review of the relevant literature, which is the first of two parts of this study, found that the existing literature is sparse and presents a fragmented picture of the information environment of the blue collar adult. The second part was a pilot survey, undertaken to probe this information environment, and consisted of intensive living room…

A search of various literature was conducted to learn what is known about the information universe of disadvantaged adults. More than 700 documents were discovered bearing on information needs, use, and information-seeking behavior of the aged, blacks, native Americans, Chicanos, migrants, the poor, and other disadvantaged. An overview of the…