Unless library managers assume a leadership role in the information society and truly manage libraries, others will assume the responsibility. Thus far, they have not provided such leadership and have failed to effectively use innovative managerial techniques to administer the library. (RAA)

Presents a planning guide for implementation of online services at a public library, consisting of: (1) identification of public service goals and online reference objectives, (2) needs assessment, (3) manipulating the political environment, (4) project description, (5) time schedule, (6) preliminary budget, and (7) evaluation. (SW)

Discusses the accessibility of networked information services, i.e., NREN (National Research and Education Network), and suggests a focus on research in two particular areas to identify and meet the information needs of network users: (1) a conceptual description of the academic networked environment, particularly from a user perspective; and (2)…

In recent years there has been considerable debate about the appropriate role, management structure, and activities for the National Technical Information Service (NTIS). This background paper identifies key issues that require attention by Congress and by NTIS itself to increase the effectiveness of NTIS in the collection and dissemination of…

Discusses the ARL (Association of Research Libraries) E-Metrics project that is investigating problems related to collecting and using data for electronic materials and services. Describes a survey of libraries that focused on data collection activities and showed a lack of preparation as well as a lack of consistent statistics from database…

This study examined what would happen when rural librarians were given the tools and training to use networked information resources. Project GAIN demonstrates the effectiveness of linking rural communities to the Internet. Through the local library, six rural communities in New York were connected to a regional network (NYSERNet) and through…