Describes a performance technology approach to paperwork reduction for managers that looks at information as a stimulus designed to prompt or initiate a desired behavior or response from the reader. Guidelines for improving performance through the use of information that serves as directions or feedback are given. (LRW)

The lack of licensing laws in most states that would require minimal standards of training and experience for marriage and family therapists make necessary this monograph, which provides consumers with the necessary information to help them find family counseling services that are most appropriate for their needs. Several questions concerning the…

Identifies two fundamental properties of questions, i.e., they have a structure that consists of a subject and a query, and they presuppose a limited number of basic categories of human thought. A system for classifying questions by conceptual presupposition is proposed to assist information professionals in handling user questions effectively.…

This booklet was written for children who have a parent or sibling with cancer. It is intended to help readers understand more about cancer, how it is treated, and changes that may be happening in the family's life because of cancer. In addition, it is intended to help readers understand and deal with their feelings about cancer and about the…

Discusses problems with access to local government information faced by libraries and by the public. Local government information policies are discussed, information management practices are considered, library services to disseminate government information are suggested, and a checklist for a model local government information policy is included.…

Public libraries do not always meet community information needs because librarians are trained to answer questions through books when often the best information in an area is from alternative sources. The government provides free information on investments, jobs, health, and legal problems; experts and clearinghouses are other good information…

Discusses applications of optical technology, especially CD-ROMs, to information management needs. Information retrieval problems are discussed; design questions that concern the format of the data, indexing methods, and retrieval capabilities are presented; the need for updates is considered; access requirements are discussed; and the importance…

Defines and discusses competitive intelligence for business decision making and suggests the use of online databases to start looking for relevant information. The best databases to use are described, designing the search strategy is explained, reviewing and editing results are discussed, and the presentation of results is considered. (LRW)

Provides an approach to dealing with donations and special collections for public libraries serving all sizes of communities with varying levels of funding. Highlights include guidelines for when to accept special collections, how to identify areas of need in the library's collection, and a special collection proposal form. (EM)

This article concentrates on the use of online searching to provide information needed by business for strategy formulation. The following steps are explained: environment analysis (structural analysis, trend analysis); business analysis; strategy formulation; strategic anticipation; strategic plan formalization; and implementation and control.…

Shocked by static? Mixed up about magnets? Curious about currents? Teachers can get past memorizing all those electricity-related formulas, rules, and procedures so they can understand the subject at a level deep enough to teach it with confidence and comfort. Here to help is "Electricity and Magnetism," the fifth title in the award-winning NSTA…

Explains how to use electronic mail (e-mail) through INTERNET to deliver the results of online searching on DIALOG. Topics discussed include options for delivering search results, including delivery time and charges; limitations of direct e-mail delivery; where results can be sent; and costs, including savings in staff time. (two references) (LRW)

Summarizes results of a survey on the value of the corporate library and presents a strategy for successful information management: (1) learn the information needs of senior executives; (2) be businesslike; (3) defend your turf; (4) segment the market; (5) market to those who need information; and (6) be involved in the business. (Three…

This manual was written to empower and inform the members of community support programs in the state of Kansas. A community support group is defined as a supportive community of people which works together in partnership to help each other master the symptoms of mental illness and develop healthy and meaningful lives. The manual was designed to be…

This booklet presents techniques used by the Office of Cancer Communications of the National Cancer Institute for pretesting health education materials for professional, patient, and public audiences. The approaches and experiences of other health organizations are also reviewed. Described are principles of pretesting and how pretesting can be…