TRADITIONAL METHODS OF ANALYZING QUESTIONS AND ANSWERS AS THEY OCCUR IN REFERENCE LIBRARIES ARE DISCUSSED AND CRITICIZED. METHODS OF EXAMINING QUESTIONS, THE QUESTION-ANSWERING PROCESS, AND ANSWERS TO QUESTIONS ARE EVALUATED. A PRAGMATIC SCHEME IS SUGGESTED WHICH CLASSIFIES ANSWERS BY THEIR FORMATS, DIVIDING THEM INTO EXACT-REPRODUCTION TYPE,…

Discusses bibliographic instruction in libraries. Topics include a history of bibliographic instruction; the Internet and electronic searching; librarians' use of technology; defining information needs; locating and accessing information, including classification systems and Boolean searching; evaluating information; using and communication…

Describes a study that used interviews to explore the influence of personality, subject discipline, and organizational structure on the information behavior of scientists. The use of cluster analysis to reveal groupings in the data is explained, computer use is examined, and gender differences are discussed. (60 references) (LRW)

This document contains the three volumes of the technical report for development of the prototype of the Occupational Information Network (O*NET), which is intended to replace the "Dictionary of Occupational Titles.""General Introduction" (Norman G. Peterson) presents an overview of O*NET's purpose, content, and structure.…