Presents selected issues related to the development of universal service to networked information resources and services in a global networked environment. Defines universal service as a set of telecommunications services to which users should have access, including appropriate funding and interconnected public telecommunications infrastructure…

Public library services are being modified or changed by the Internet. Questions about how to evaluate and measure electronic services have become increasingly important. This article presents an analysis of some ways to create, define, and institute electronic network measures. (Author/AEF)

Explores several methods through which to evaluate statewide electronic networks, and discusses key issues and preliminary findings that affect the successful evaluation of statewide networked services. (Author/AEF)

Demonstrates the use of a descriptive assessment of an information policy initiative using the Government Information Locator Service (GILS) as an example. Techniques discussed include historical perspective, review of the key policy instrument, descriptive modeling, side-by-side analysis, review of related policy instruments, literature review,…

This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…

This report describes the results of an assessment of Sailor, Maryland's Online Public Information Network, which provides statewide Internet connection to 100% of Maryland public libraries. The concept of a "statewide networked environment" includes information services, products, hardware and software, telecommunications…

Identifies and analyzes federal government electronic bulletin boards; assesses the types of information available to users, including costs and technological access issues; discusses federal information policy; and considers the role of federal bulletin boards in accessing and managing electronic government information. (Contains 29 references.)…

Presents an evaluation of the OnLine at PA Libraries (1996-97) Internet-based information services and resources project for Pennsylvania residents. The project provided a statewide demonstration to improve public library services; connect public libraries to the Internet; provide a range of new services and resources to their communities; and…

This report provides an evaluation of the Online at PA Libraries project which was initiated in the Fall of 1996 by the Pennsylvania Department of Education's Office of Commonwealth Libraries and the Schuylkill Intermediate Unit. The report documents that the following goals were accomplished: (1) provide public access to the Internet through…

This report discusses selected issues regarding public library Internet connectivity, costs, and use. It discusses the implications of the "1997 Public Libraries and the Internet" study and presents policy recommendations related to the study's findings. This report suggests the importance of federal policy and library management in…

This compendium is a companion document to the Maryland Sailor Online Public Information Network assessment final report, and contains detailed study findings, study data collection activity write-ups, detailed methodologies, data collection tools, and consultant notes on the uses of the study's data collection instruments. The purpose of the…