The need for better data on the performance of higher education has become a major focus of education policymakers, and this has been reflected in federal legislation. Community colleges are appropriately held accountable for the workforce outcomes of their students, but the data that are gathered to evaluate those outcomes must reflect the…

Analyzes postings from a database users' help bulletin board. Finds that technical instructions should concentrate on likely errors that users may commit and how they can overcome and learn from them; provide may procedural options at once; give minimal conceptual and much procedural information; and integrate troubleshooting with task procedures.…

This guide to searching the Georgetown University Catalogue of Projects in Electronic Text database provides information on electronic text projects in the humanities throughout the world as well as a variety of information on the many collections of literary works, historical documents, and linguistic data that are available from commercial…

This overview of the ERIC system begins with a brief history of the system; a description of the types and numbers of materials contained in the database; sources of types of information for educators that are not processed by ERIC; and the various publications and reference materials produced by and for the system. The analysis of ERIC usage in…