The interactive monitoring of group communication through computers is a procedure analogous to biofeedback, and small group communication computer programs have been developed with monitoring software that has been used to evaluate the impact of the medium on group communication. There is presently no technical reason that such information could…

The Educational Resources Information Center (ERIC) system and the ERIC Processing and Reference Facility are briefly discussed as introductory and background material to this paper on the technical and managerial aspects of operating an information processing center. The following topics are covered under the subject of managing the ERIC data…