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Peer reviewedMcClure, Charles R. – Library Trends, 1994
Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…
Descriptors: Computer Networks, Data Collection, Evaluation Methods, Focus Groups
Download full textBertot, John Carlo; McClure, Charles R. – 1996
This compendium is a companion document to the Maryland Sailor Online Public Information Network assessment final report, and contains detailed study findings, study data collection activity write-ups, detailed methodologies, data collection tools, and consultant notes on the uses of the study's data collection instruments. The purpose of the…
Descriptors: Case Studies, Community, Computer Mediated Communication, Computer Networks
