This study described teaching methods in use in computer studies classes, explored the reasons for their use, and explored perceptions of effectiveness. Four main research methods were used: semistructured interviews; observation of teaching; perusal of course documents; and informal collection of information by talking to students and tutors. One…

This curriculum guide is designed for use in familiarizing students enrolled in business and office occupations courses with the capabilities and operation of computers. The first part of the guide includes a brief description of the course and explains who should take and who should teach computer literacy courses, how much time is necessary to…

This document, which is intended for workforce preparation program providers, details the Illinois Occupational Skill Standards for programs preparing students for administrative support occupations. The document begins with overviews of the Illinois perspective on occupational skill standards and credentialing, the process used to develop the…