This manual was prepared to assist managers of information and referral (I&R) services to develop and maintain an adequate file of resources for the I&R center. Topics covered include preliminary planning, time estimates for set-up and file up-dating; the concept of recruiting volunteers to help operate the center and training that would be…

The development and operation of a transactional system (defined as a routine method for carrying out certain processes) without computer support at Texas Southern University's Office of Institutional Research is described. The system was developed in 1975 primarily to improve the internal management of the office. It is a standard operating…

This reference guide was designed to assist business, marketing, and management educators in locating textbook/instructional materials for use in teaching duty areas and task lists for grades 11-14. Duty areas and task lists are matched with selected textbook/instructional publications for the secretarial, general office clerk, and information…