At most schools and universities, the traditional roles of the library and computing services organizations have begun to converge as the technologies they use to store, transmit, and retrieve information and, in some cases, the information itself, become increasingly similar. Examples of the changing patterns of information storage and retrieval…

In 1981 and 1982, a group of 5 organizations conducted a coordinated study of public online catalog users and nonusers in 31 research, academic, community college, public, and governmental libraries with 17 different online catalogs. It was found that: (1) the most important user characteristic linked with success and satisfaction in using online…

This study is designed to illuminate some of the issues, options, and activities related to developing fee based information services at a large academic library, and to suggest the feasibility of developing such services at Memphis State University Libraries. The basis for the study is the realization that libraries, through automation, a changed…

Discusses ways in which new information technologies are creating change in the academic environment and in the roles of traditional knowledge centers, and describes a program in which three academic support services--the library, computer center, and media center--have integrated planning and services to provide access to information. (CLB)