Western Illinois University Libraries has cut online serials subscriptions in the past 2 years. The librarians were guided by the statistics for downloads provided by the publishers of the journals. However, questions were raised by both professors and librarians regarding the exact meaning of the statistics. This caused the electronic resources…

Web site usage statistics are a widely used tool for Web site development, but libraries are still learning how to use them successfully. This case study summarizes how Morris Library at Southern Illinois University Carbondale implemented Google Analytics on its Web site and used the reports to inform a site redesign. As the main campus library at…

Describes a study that investigated the value of various access points in online catalog records by determining their usefulness to searchers who requested location information for items. Results of a transaction log analysis of the Illinois Library Computer Systems Office online union catalog for 45 academic libraries are discussed. (LRW)