A study was conducted of the users of the Indiana University PROBE computer retrieval program using the Resources in Education ERIC data base. The critical incident survey identified the PROBE user characteristics, needs, and satisfaction. (Author)

Describes the experience of the University of Pennsylvania Libraries with computerized searches. (PF)

Review of research on online public access catalogs sponsored by Council on Library Resources notes the scope and method (questionnaires administered to catalog users and nonusers in 29 participating institutions) and findings and applications (including organizational setting and computer system, catalog use and satisfaction, and implications).…

This essay addresses issue of uniformity or consistency in application of subject headings--as distinct from consistency among headings--to books on any given topic. Discussion covers purpose of subject headings or descriptors, reliability of choices made by catalogers when assigning subject headings, and card and online catalogs. (18 references)…

Analyses of the success-failure rates and user reactions using four public access online systems indicate that users overwhelmingly preferred the online to manual systems. Improved subject access emerged as the salient feature requiring improvement. Seven references are included. (Author/RAA)

Humanistic scholars need simple access to jargon-free information on databases in an academic library setting. Many private databases in the humanities are being developed, creating a need for standardization to enable scholars beyond disciplinary boundaries to communicate and benefit from each others' research. (CDD)

Describes how group of end users (engineering undergraduates) at Chalmers University of Technology were trained to perform interactive online searching on BYGGDOK, a small, specialized Scandinavian database. Goals and objectives of the instruction, teaching methods, evaluation, and comparison of searching between end users and intermediaries are…

Discusses the incorporation of CD-ROM technology into Georgia State University's William Russell Pullen Library, and considers its impact on reference services and bibliographic instruction. Concludes that technology increases the need for critical thinking skills, faculty-librarian interaction, and human resources for reference and technical…