Purpose: This study is an attempt to develop an automatic identification method for Arabic web queries and divide them into several query types using data mining. In addition, it seeks to evaluate the impact of the academic environment on using the internet. Design/methodology/approach: The web log files were collected from one of the higher…

Purpose: This paper aims to describe a working routine for the analysis of audio-visual documents for serving the needs of television journalists. Design/methodology/approach: A description in the form of a synthesis is given of the process by which television information must be put at the user's disposal with a response that is both fast and…

Purpose: This paper seeks to report selective findings of a wider study to identify the mechanisms that end users employ to overcome their information seeking failure on the web. Design/methodology/approach: Data collection was conducted by semi-structured and in-depth interviews. The study adopted a qualitative approach and was carried out based…