Describes a comparative study of the "help" facilities of 16 interactive information retrieval systems. Guidelines for the design of a "help" facility are presented and then used to evaluate the quality and friendliness of each system. Suggestions for the improvement of online "help" facilities are discussed. (31…

The first of three articles on the design of user interfaces for information retrieval systems discusses the need to examine types of display, prompting, and input as separate entities. The second examines the use of artificial intelligence in creating natural language interfaces, and the third outlines standards for case studies in human computer…

Introduces an evaluative framework for metasearch engine performance and illustrates its use in two experiments. Results are used to characterize some properties of leading search engines (as of 1998). Significant interactions were observed between search engine and two other factors: time of day and Web domain. (Author/AEF)

Outlines the advantages of digital documents for scholars and offers considerations for designing systems for storing and retrieving digital information products. Discusses conventional and electronic storage and retrieval; network costs; digital storage; search strategies; acquisition prices; and digital initiatives. (AEF)

Describes document image management systems that are used for optical storage to facilitate information retrieval. Document image management applications are described, considerations in evaluating system features and functions are presented, and criteria for evaluating vendors of document image management systems are suggested. (two references)…

Suggests that a faceted thesaurus should be used as the basis for organizing a small-scale institutional Web site. Contends that a faceted approach to knowledge organization can make the process of organization less random and more manageable. Reports on an informal survey of three Web sites, underscoring the problems of organization that can…

Reviews the literature on the content aspects of database quality, specifically scope, composition, currency, accuracy, consistency, completeness, and source, journal, geographic, language, and time-period coverage. These criteria can be evaluated qualitatively and/or quantitatively to determine the profile of a database, and to ascertain search…

Proposes a method of evaluating information retrieval systems by concentrating on individual tools (commands, their menus or graphic interface equivalents, or a move/stratagem). A user would assess the relative success of a small part of a search, and every tool used in that part would be credited with a contribution to the result. Cumulative…

Discusses the human-computer interface as it relates to information technology and retrieval. Principles of interface design are examined, including visual display features and help messages; information retrieval applications are described, including online searching, CD-ROM, online public access catalogs (OPACs), and full-text databases; and…

Describes the comparative approach to system evaluation used in a project which administered an online retrieval test to an experimental online catalog to produce data for evaluating effectiveness of a new subject access design. Discusses efforts used to ensure data reliability, and strategies the researchers can use to improve on the data…

Describes a study of users' document selection behavior that was conducted to build a tentative cognitive model of document selection behavior to be used in designing intelligent information retrieval systems. Topics addressed include studies of relevance and of decision making; value judgments; and document information elements considered during…

Considers the meaning of relevance and examines the role that relevance plays in information behavior. Literature on relevance is reviewed, cognitive and dynamic processing approaches to relevance are described, and 12 research questions are presented that address criteria users employ in evaluating information and suggest implications for system…

Describes a study at Louisiana State University that described the criteria mentioned by users evaluating the information within documents as it related to the user's information need situation. Implications for understanding the concept of relevance, for the design and evaluation of information retrieval systems, and for future research are…

Purpose: The motivation for this investigation is to apply social networking features to a semantic network portal, which supports the efforts in enterprise training units to up-skill the employee in the company, and facilitates the creation and reuse of knowledge in online communities. Design/methodology/approach: The paper provides an overview…