A telephone reference service operated by the Library of Congress provides immediate service to congressmen with the help of automated information files. (PF)

Reference librarians at Georgia Institute of Technology provide computerized reference service through the Georgia Information Dissemination Center. (PF)

Summary of survey of the American Library Association Reference and Adult Services Division (RASD) members concerning attitudes toward, need for, and preferences in acquiring information on automated information retrieval services. (KP)

This policy manual explains computer search services at the University of Massachusetts/Amherst, University Library. The service is available to anyone willing to assume the cost of the services and able to schedule time for both the search strategy interview and the search itself. Requests for computer services are not accepted over the phone or…

Question analysis and search strategy development were broken down into nine steps for answering reference questions. These steps were examined for possible mechanization of the answering process. Such automation was not proved feasible. (LS)

A study subsidizing student use of online literature searching services examined how this new technology met student needs. Student search patterns and overall satisfaction with online searches were evaluated. The implications of student use of computer searches for reference services are also discussed. (Author)

Article considers the problems and function of the university library system as it attempts to serve the information needs of the academic community. (RK)

Describes the operation of an automated system that manipulates statistics for the online search service at the Texas Christian University Library. Sample input and worksheets are displayed. (FM)

Reports a computer assisted index emphasizing expanded subject access to the reference collection of the Iowa State University Library. The index displays abbreviated length records and complements existing catalogs. Limitations of subject access and a system for assigning subject descriptors are discussed. (Author/RAA)

Advocates replacing the traditional library card catalog with a more effective system. Technological developments such as machine-readable catalogs, automated authority control, and computer-output-microform make possible integration of nonbook media, government documents, journal literature, and local information into the main catalog. (SW)

History, development, evaluation, and problems of computerized biomedical information systems, with emphasis on the National Library of Medicine and MEDLARS. (LS)

A collection of 144 general reference works was analyzed and encoded according to 254 identifiable characteristics of services and contained data, comprising an approach language" expressing search parameters. (Author)

Summarizes the development of the Computer-Aided Reference Services (CARS) division of the University of Utah Libraries' reference department. Development, organizational structure, site selection, equipment, management, staffing and training considerations, promotion and marketing, budget and pricing, record keeping, statistics, and evaluation…

Issues and impacts of microcomputer use in libraries are discussed in terms of labor dislocation, costs, distributed data processing, networks, current system configurations and capabilities, and software. Reference service management, information retrieval systems, and external online access are also examined. Twenty-six references are listed.…

Describes the method and circumstances which allow for free online searches at the California State College-Stanislaus Library. Discussion includes reviewing search requests, feeless flexibility, and cost effectiveness. (JVP)