Purpose: The purpose of this paper is to describe some of the problems and issues faced by online library catalogues. It aims to establish how libraries have undertaken the mission of developing the next generation catalogues and how they compare to new tools such as Amazon. Design/methodology/approach: An expert study was carried out in January…

Describes the Electronic Resources Directory of Monash University (Melbourne, Australia), designed for locating electronic resources of the library. It both provides information about these resources as well as direct links to them where appropriate. Use of the World Wide Web for the directory has obvious advantages for a university where global…

Describes the thinking and research involved in implementing an electronic reference service to Raritan Valley Community College's Library Web Page. Discusses implementation of a jargon-free "Ask a Librarian" service with well-defined procedures and a plan for advertising the service. Ideas incorporated in the procedures and plans are…

Traditional library tasks, for example database searching, are increasingly performed by library users, forcing both the librarian and the user to assume at times dichotomous roles of teacher and student. Modern librarians install new software and guide organizations in multimedia applications. Librarians need to be cognizant of the human factor,…